Claims workbench/CLM-2026-014682
Professional claim · CMS-1500 · EDI 837P

CLM-2026-014682

Lakeside Physical Therapy, Physical Therapy. Service 2026-01-29 at office (POS 11). Received 2026-02-08.

Approved
Billed
$260.00
1 line
Allowed
$161.20
contract rate applied
Plan pays
$136.20
approved
Member owes
$25.00
copay / deductible / 10% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-24401-43
Date of birth
1967-10-05
Identity
Verified2 records, confidence 1.00
Claim record
CLMCLM-404415
Relationship
Child, Orlando, FL

Coverage and accumulators

Found by member ID

Plan
MEDICARE-ADV-A MA group GRP-9835
Coverage period
2021-04-01 to present
Deductible
$130.63 of $1,000.0013%
Out-of-pocket maximum
$940.00 of $2,000.0047%
Copays
office $25.00, specialist $50.00, emergency $350.00
Physical therapy visits
7 of 20 used

Provider

Billing and rendering

Billing provider
Lakeside Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
8769647701
Network
In network
Rendering NPI
7801925802
Location
Austin, TX · TIN 82-6971924
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—41$260.00$161.20$25.00$136.20Paid
Totals$260.00$161.20$25.00$136.20
Diagnoses (ICD-10-CM)
  • 1. M25.561 Pain in right kneeprincipal
Claim header
Patient account
PA-616643
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-011306 (verified, link confidence 1.00).
EligibilityPassActive on 2026-01-29: MEDICARE-ADV-A (MA), effective 2021-04-01.
Timely filingPassReceived 10 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Lakeside Physical Therapy (8769647701).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 7 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Lakeside Physical Therapy2026-01-29 12:06

    Established patient presents with pain in right knee; symptoms reviewed and vitals within expected range. Authorisation was obtained by phone from the plan on the day before service; reference number recorded on the face sheet.

  • SystemSystem: Claims system2026-02-08 02:02

    Authorisation number on the claim does not match the UM system format. Provider states it was issued by phone.

Attachments

Documents received with the claim

  • Prior auth letterface_sheet_PA-616643.pdf1 page

    Provider face sheet with a handwritten authorisation reference; no plan letterhead.

Explanation of benefits

What the member will see

Amount billed
$260.00
Plan discount
$98.80
contracted rate
Plan paid
$136.20
You may owe
$25.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-22 12:44
    Clean claim.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

PendedCO197scenario: Auth unverifiable

Authorisation must be confirmed with UM before payment.