Claims workbench/CLM-2026-014685
Professional claim · CMS-1500 · EDI 837P

CLM-2026-014685

Riverside Medical Group, Family Medicine. Service 2026-06-24 at office (POS 11). Received 2026-07-23.

Needs review
Billed
$180.00
1 line
Allowed
$111.60
if approved
Plan pays
—
Needs review
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Review
CO16
Decided by
Nobody yet
open

Member

Resolved through the identity graph

Member ID
UHC-09181-59
Date of birth
1945-10-13
Identity
Verified2 records, confidence 0.99
Claim record
CLMCLM-423327
Relationship
Self, Tucson, AZ

Coverage and accumulators

Found by member ID

Plan
SELECT-EPO EPO group GRP-5140
Coverage period
2022-11-01 to present
Deductible
$118.67 of $1,000.0012%
Out-of-pocket maximum
$1,252.18 of $3,000.0042%
Copays
office $25.00, specialist $40.00, emergency $150.00
Physical therapy visits
6 of 20 used

Provider

Billing and rendering

Billing provider
Riverside Medical Group
Family Medicine · taxonomy 207Q00000X
NPI
5595198842
Network
In network
Rendering NPI
5964086875
Location
Atlanta, GA · TIN 63-8906521
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199213Office visit, established patient, low complexity—11$180.00$111.60——Review
Totals$180.00$111.60——
Diagnoses (ICD-10-CM)
  • 1. M54.50 Low back pain, unspecifiedprincipal
Claim header
Patient account
PA-796580
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-036492 (verified, link confidence 0.99).
EligibilityPassActive on 2026-06-24: SELECT-EPO (EPO), effective 2022-11-01.
Timely filingPassReceived 29 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Riverside Medical Group (5595198842).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessReviewCO16Documentation incomplete: “Patient seen for low back pain, unspecified. Note dictated; signature pending.”.
Claim lacks information needed for adjudication
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Left for review: soft signals only, no hard rule fired.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Riverside Medical Group2026-06-24 15:48

    Patient seen for low back pain, unspecified. Note dictated; signature pending.

  • SystemSystem: Claims system2026-07-23 03:03

    Rendering provider signature missing on the attached note. Development letter sent to provider.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineReview2026-10-21 13:43
    Completeness: Documentation incomplete: “Patient seen for low back pain, unspecified. Note dictated; signature pending.”.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

The rules engine left this claim for review. The AI adjudicator can read the evidence pack (lines, notes, attachments, coverage, history) and recommend an outcome with citations.

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

PendedCO16scenario: Missing info

Development letter outstanding.