Claims workbench/CLM-2026-014838
Professional claim · CMS-1500 · Provider portal

CLM-2026-014838

Sunrise Behavioral Health, Behavioral Health. Service 2026-08-19 at telehealth (POS 02). Received 2026-09-29.

Denied
Billed
$237.00
1 line
Allowed
$146.94
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-85901-18
Date of birth
2007-07-09
Identity
Verified3 records, confidence 1.00
Claim record
CLMCLM-415896
Relationship
Self, San Antonio, TX

Coverage and accumulators

Found by member ID

Plan
SELECT-EPO EPO group GRP-8238
Coverage period
2022-02-01 to present
Deductible
$427.97 of $500.0086%
Out-of-pocket maximum
$266.00 of $1,000.0027%
Copays
office $25.00, specialist $60.00, emergency $150.00
Physical therapy visits
18 of 20 used

Provider

Billing and rendering

Billing provider
Sunrise Behavioral Health
Behavioral Health · taxonomy 103T00000X
NPI
9180644400
Network
In network
Rendering NPI
2231612211
Location
Dallas, TX · TIN 81-8341944
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199214Office visit, established patient, moderate complexity—11$237.00$146.94——DeniedCO18
Totals$237.00$146.94——
Diagnoses (ICD-10-CM)
  • 1. F90.2 ADHD, combined typeprincipal
  • 2. F43.10 Post-traumatic stress disorder, unspecified
Claim header
Patient account
PA-888737
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-014052 (verified, link confidence 1.00).
EligibilityPassActive on 2026-08-19: SELECT-EPO (EPO), effective 2022-02-01.
Timely filingPassReceived 41 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-014837: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Sunrise Behavioral Health (9180644400).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Sunrise Behavioral Health2026-08-19 18:01

    Patient seen for adhd, combined type.

  • SystemSystem: Claims system2026-09-29 04:25

    System edit 018 fired: identical member, date of service, procedure and billing provider as a prior submission.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Duplicate check: Exact duplicate of CLM-2026-014837: same member, date of service, procedures and billing provider.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0148372026-08-19Sunrise Behavioral Health$237.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO18scenario: Duplicate

Exact duplicate of an earlier submission.