Claims workbench/CLM-2026-014988
Professional claim · CMS-1500 · Provider portal

CLM-2026-014988

Pinecrest Primary Care Associates, Family Medicine. Service 2026-06-01 at office (POS 11). Received 2026-07-21.

Denied
Billed
$320.00
1 line
Allowed
$198.40
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-30539-11
Date of birth
1969-10-11
Identity
Verified3 records, confidence 0.99
Claim record
CLMCLM-426657
Relationship
Child, Tampa, FL

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-7434
Coverage period
2022-05-01 to present
Deductible
$1,333.12 of $3,500.0038%
Out-of-pocket maximum
$3,881.57 of $10,500.0037%
Copays
office $25.00, specialist $40.00, emergency $250.00
Physical therapy visits
21 of 20 used

Provider

Billing and rendering

Billing provider
Pinecrest Primary Care Associates
Family Medicine · taxonomy 207Q00000X
NPI
2725113155
Network
In network
Rendering NPI
7720602102
Location
Los Angeles, CA · TIN 32-6244181
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199214Office visit, established patient, moderate complexity—11$320.00$198.40——DeniedCO18
Totals$320.00$198.40——
Diagnoses (ICD-10-CM)
  • 1. E78.5 Hyperlipidemia, unspecifiedprincipal
Claim header
Patient account
PA-509485
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-017107 (verified, link confidence 0.99).
EligibilityPassActive on 2026-06-01: NAVIGATE-HMO (HMO), effective 2022-05-01.
Timely filingPassReceived 50 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-014987: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Pinecrest Primary Care Associates (2725113155).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Pinecrest Primary Care Associates2026-06-01 14:20

    Established patient presents with hyperlipidemia, unspecified; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-07-21 05:09

    System edit 018 fired: identical member, date of service, procedure and billing provider as a prior submission.

  • AdministrativeExaminer: L. Brooks (Nurse Reviewer, RN)2026-07-21 17:28

    Reviewed with the member's history on file. Holding for the items listed above.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Duplicate check: Exact duplicate of CLM-2026-014987: same member, date of service, procedures and billing provider.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0149872026-06-01Pinecrest Primary Care Associates$320.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO18scenario: Duplicate

Exact duplicate of an earlier submission.