Claims workbench/CLM-2026-015018
Institutional claim · UB-04 · Provider portal

CLM-2026-015018

Pinecrest Bone and Joint Center, Orthopedic Surgery. Service 2026-03-19 to 2026-03-21 at inpatient hospital (POS 21). Received 2026-03-28.

Denied
Billed
$32,037.00
1 line
Allowed
$17,620.35
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO197
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-85971-66
Date of birth
2006-11-01
Identity
Verified2 records, confidence 0.99
Claim record
CLMCLM-407366
Relationship
Self, San Diego, CA

Coverage and accumulators

Found by member ID

Plan
- PPO group GRP-9186
Coverage period
2022-04-01 to present
Deductible
$1,680.97 of $3,500.0048%
Out-of-pocket maximum
$4,615.10 of $10,500.0044%
Copays
office $20.00, specialist $40.00, emergency $350.00
Physical therapy visits
2 of 20 used

Provider

Billing and rendering

Billing provider
Pinecrest Bone and Joint Center
Orthopedic Surgery · taxonomy 207X00000X
NPI
3990196263
Network
In network
Rendering NPI
9358982681
Location
Denver, CO · TIN 27-9633140
Authorisation / referral
none / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
127447
rev 0360
Total knee arthroplasty—11$32,037.00$17,620.35——DeniedCO197
Totals$32,037.00$17,620.35——
Diagnoses (ICD-10-CM)
  • 1. M25.561 Pain in right kneeprincipal
Claim header
Patient account
PA-227256
Frequency code
1 (original)
Accident
No
DRG
470
Admit / discharge
2026-03-19 to 2026-03-23
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 2 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-022589 (verified, link confidence 0.99).
EligibilityPassActive on 2026-03-19: - (PPO), effective 2022-04-01.
Timely filingPassReceived 7 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationFailCO19727447 require precertification; no authorisation number on the claim.
Precertification or authorization absent
Provider networkPassIn-network provider Pinecrest Bone and Joint Center (3990196263).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewReviewHIGHBilled $32,037.00 exceeds the auto-adjudication ceiling of $15,000.00; examiner sign-off required.
Billed amount above auto-pay ceiling
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Pinecrest Bone and Joint Center2026-03-21 12:50

    Patient seen for pain in right knee.

  • SystemSystem: Claims system2026-03-28 06:38

    Procedure requires precertification; no authorisation number on the claim and none found in the UM system.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-227256.pdf6 pages

    Itemised statement totalling $32037.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Prior authorisation: 27447 require precertification; no authorisation number on the claim. High-dollar review: Billed $32,037.00 exceeds the auto-adjudication ceiling of $15,000.00; examiner sign-off required.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0023222026-03-30Valley Internal Medicine Associates$217.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO197scenario: No auth

Precertification required and absent.