Claims workbench/CLM-2026-015068
Institutional claim · UB-04 · EDI 837I

CLM-2026-015068

Unity Bone and Joint Center, Orthopedic Surgery. Service 2026-06-01 to 2026-06-05 at inpatient hospital (POS 21). Received 2026-06-29.

Needs review
Billed
$47,617.00
1 line
Allowed
$26,189.35
if approved
Plan pays
—
Needs review
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Review
CO197, HIGH
Decided by
Nobody yet
open

Member

Resolved through the identity graph

Member ID
UHC-27655-75
Date of birth
1947-07-22
Identity
Verified3 records, confidence 0.98
Claim record
CLMCLM-405288
Relationship
Self, Columbus, OH

Coverage and accumulators

Found by member ID

Plan
MEDICARE-ADV-A MA group GRP-9665
Coverage period
2024-05-01 to present
Deductible
$410.55 of $500.0082%
Out-of-pocket maximum
$265.27 of $1,000.0027%
Copays
office $20.00, specialist $75.00, emergency $350.00
Physical therapy visits
20 of 20 used

Provider

Billing and rendering

Billing provider
Unity Bone and Joint Center
Orthopedic Surgery · taxonomy 207X00000X
NPI
5039337832
Network
In network
Rendering NPI
3441811858
Location
Los Angeles, CA · TIN 56-0316152
Authorisation / referral
PHONE-742720 / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
127447
rev 0360
Total knee arthroplasty—11$47,617.00$26,189.35——Review
Totals$47,617.00$26,189.35——
Diagnoses (ICD-10-CM)
  • 1. M17.12 Unilateral primary osteoarthritis, left kneeprincipal
  • 2. M25.561 Pain in right knee
Claim header
Patient account
PA-473118
Frequency code
1 (original)
Accident
No
DRG
470
Admit / discharge
2026-06-01 to 2026-06-03
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 2 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-001723 (verified, link confidence 0.98).
EligibilityPassActive on 2026-06-01: MEDICARE-ADV-A (MA), effective 2024-05-01.
Timely filingPassReceived 24 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationReviewCO197Authorisation reference “PHONE-742720” does not match the utilisation-management format; must be confirmed before payment.
Precertification or authorization absent
Provider networkPassIn-network provider Unity Bone and Joint Center (5039337832).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewReviewHIGHBilled $47,617.00 exceeds the auto-adjudication ceiling of $15,000.00; examiner sign-off required.
Billed amount above auto-pay ceiling
Evaluated 2026-10-21 13:43 under policy version 1. Left for review: soft signals only, no hard rule fired.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Unity Bone and Joint Center2026-06-05 17:10

    Follow-up for unilateral primary osteoarthritis, left knee. Plan discussed, medications reconciled. Authorisation was obtained by phone from the plan on the day before service; reference number recorded on the face sheet.

  • SystemSystem: Claims system2026-06-29 01:26

    Authorisation number on the claim does not match the UM system format. Provider states it was issued by phone.

  • AdministrativeExaminer: T. Nguyen (Senior Claims Examiner)2026-06-29 14:46

    Called the provider office; awaiting documentation.

Attachments

Documents received with the claim

  • Prior auth letterface_sheet_PA-473118.pdf1 page

    Provider face sheet with a handwritten authorisation reference; no plan letterhead.

  • Itemized billitemized_PA-473118.pdf6 pages

    Itemised statement totalling $47617.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineReview2026-10-21 13:43
    Prior authorisation: Authorisation reference “PHONE-742720” does not match the utilisation-management format; must be confirmed before payment. High-dollar review: Billed $47,617.00 exceeds the auto-adjudication ceiling of $15,000.00; examiner sign-off required.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

The rules engine left this claim for review. The AI adjudicator can read the evidence pack (lines, notes, attachments, coverage, history) and recommend an outcome with citations.

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

PendedCO197scenario: Auth unverifiable

Authorisation must be confirmed with UM before payment.