Claims workbench/CLM-2026-015160
Professional claim · CMS-1500 · EDI 837P

CLM-2026-015160

Heritage Rehabilitation Center, Physical Therapy. Service 2026-05-04 at office (POS 11). Received 2026-06-01.

Approved
Billed
$252.00
2 lines
Allowed
$156.24
contract rate applied
Plan pays
$126.24
approved
Member owes
$30.00
copay / deductible / 10% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-70825-08
Date of birth
1950-01-20
Identity
Verified5 records, confidence 0.99
Claim record
CLMCLM-408468
Relationship
Self, Minneapolis, MN

Coverage and accumulators

Found by member ID

Plan
OPTIONS-PPO PPO group GRP-8253
Coverage period
2021-06-01 to present
Deductible
$1,658.10 of $2,500.0066%
Out-of-pocket maximum
$4,446.42 of $10,000.0044%
Copays
office $30.00, specialist $40.00, emergency $150.00
Physical therapy visits
15 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Rehabilitation Center
Physical Therapy · taxonomy 225100000X
NPI
6638399413
Network
In network
Rendering NPI
9155716175
Location
Nashville, TN · TIN 93-4440762
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—31$201.00$124.62$30.00$94.62Paid
297014Electrical stimulation, unattended—11$51.00$31.62$0.00$31.62Paid
Totals$252.00$156.24$30.00$126.24
Diagnoses (ICD-10-CM)
  • 1. M75.100 Unspecified rotator cuff tear, unspecified shoulderprincipal
Claim header
Patient account
PA-171161
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-008585 (verified, link confidence 0.99).
EligibilityPassActive on 2026-05-04: OPTIONS-PPO (PPO), effective 2021-06-01.
Timely filingPassReceived 28 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Rehabilitation Center (6638399413).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 15 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Rehabilitation Center2026-05-04 16:10

    Follow-up for unspecified rotator cuff tear, unspecified shoulder. Plan discussed, medications reconciled.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$252.00
Plan discount
$95.76
contracted rate
Plan paid
$126.24
You may owe
$30.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-21 13:43
    Clean claim.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0083612026-09-23Desert Diagnostic Imaging$137.00Denied
CLM-2026-0083602026-09-23Desert Diagnostic Imaging$137.00Approved
CLM-2026-0151612026-05-04Heritage Rehabilitation Center$252.00Denied
CLM-2026-0302562026-01-25Meadow Cardiovascular Associates$7,416.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.