Claims workbench/CLM-2026-015364
Professional claim · CMS-1500 · EDI 837P

CLM-2026-015364

Evergreen Rehabilitation Center, Physical Therapy. Service 2026-01-24 at office (POS 11). Received 2026-02-02.

Approved
Billed
$297.00
2 lines
Allowed
$184.14
contract rate applied
Plan pays
$144.14
approved
Member owes
$40.00
copay / deductible / 10% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-28952-82
Date of birth
1975-09-22
Identity
Verified5 records, confidence 0.97
Claim record
CLMCLM-426579
Relationship
Self, Tempe, AZ

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-7597
Coverage period
2023-02-01 to 2026-06-15
Deductible
$891.77 of $1,500.0059%
Out-of-pocket maximum
$628.57 of $3,000.0021%
Copays
office $40.00, specialist $50.00, emergency $250.00
Physical therapy visits
16 of 20 used

Provider

Billing and rendering

Billing provider
Evergreen Rehabilitation Center
Physical Therapy · taxonomy 225100000X
NPI
8258289502
Network
In network
Rendering NPI
1796178451
Location
Phoenix, AZ · TIN 14-6171767
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—41$228.00$141.36$40.00$101.36Paid
297140Manual therapy, 15 minutes2511,2$69.00$42.78$0.00$42.78Paid
Totals$297.00$184.14$40.00$144.14
Diagnoses (ICD-10-CM)
  • 1. M25.561 Pain in right kneeprincipal
  • 2. M75.100 Unspecified rotator cuff tear, unspecified shoulder
Claim header
Patient account
PA-239735
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-009663 (verified, link confidence 0.97).
EligibilityPassActive on 2026-01-24: CHOICE-PLUS-PPO (PPO), effective 2023-02-01, terms 2026-06-15.
Timely filingPassReceived 9 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Evergreen Rehabilitation Center (8258289502).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 16 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Evergreen Rehabilitation Center2026-01-24 14:24

    Follow-up for pain in right knee. Plan discussed, medications reconciled.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$297.00
Plan discount
$112.86
contracted rate
Plan paid
$144.14
You may owe
$40.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-21 13:43
    Clean claim.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0288632026-04-30Mesa Physical Therapy$128.00Approved
CLM-2026-0060212026-01-18Riverside Orthopedic Specialists$191.00Needs review
CLM-2026-0060202026-01-18Riverside Orthopedic Specialists$191.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.