Claims workbench/CLM-2026-015520
Professional claim · CMS-1500 · EDI 837P

CLM-2026-015520

Riverside Orthopedic Specialists, Orthopedic Surgery. Service 2026-05-01 at office (POS 11). Received 2026-05-23.

Needs review
Billed
$406.00
2 lines
Allowed
$251.72
if approved
Plan pays
—
Needs review
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Review
CO16
Decided by
Nobody yet
open

Member

Resolved through the identity graph

Member ID
UHC-73268-26
Date of birth
1992-07-21
Identity
Verified4 records, confidence 0.93
Claim record
CLMCLM-412138
Relationship
Child, Orlando, FL

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-8979
Coverage period
2021-10-01 to present
Deductible
$764.04 of $1,000.0076%
Out-of-pocket maximum
$352.43 of $2,000.0018%
Copays
office $20.00, specialist $75.00, emergency $350.00
Physical therapy visits
18 of 20 used

Provider

Billing and rendering

Billing provider
Riverside Orthopedic Specialists
Orthopedic Surgery · taxonomy 207X00000X
NPI
5513308960
Network
In network
Rendering NPI
1312366523
Location
Minneapolis, MN · TIN 38-7701279
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
120610Joint injection, major joint—11$229.00$141.98——Review
299213Office visit, established patient, low complexity—11,2$177.00$109.74——Review
Totals$406.00$251.72——
Diagnoses (ICD-10-CM)
  • 1. M17.11 Unilateral primary osteoarthritis, right kneeprincipal
  • 2. M17.12 Unilateral primary osteoarthritis, left knee
Claim header
Patient account
PA-419050
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-008374 (verified, link confidence 0.93).
EligibilityPassActive on 2026-05-01: CHOICE-PLUS-PPO (PPO), effective 2021-10-01.
Timely filingPassReceived 22 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Riverside Orthopedic Specialists (5513308960).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessReviewCO16Documentation incomplete: “Follow-up for unilateral primary osteoarthritis, right knee. Plan discussed, medications r”.
Claim lacks information needed for adjudication
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Left for review: soft signals only, no hard rule fired.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Riverside Orthopedic Specialists2026-05-01 10:54

    Follow-up for unilateral primary osteoarthritis, right knee. Plan discussed, medications reconciled. Note dictated; signature pending.

  • SystemSystem: Claims system2026-05-23 00:41

    Rendering provider signature missing on the attached note. Development letter sent to provider.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineReview2026-10-21 13:43
    Completeness: Documentation incomplete: “Follow-up for unilateral primary osteoarthritis, right knee. Plan discussed, medications r”.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

The rules engine left this claim for review. The AI adjudicator can read the evidence pack (lines, notes, attachments, coverage, history) and recommend an outcome with citations.

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

PendedCO16scenario: Missing info

Development letter outstanding.