Claims workbench/CLM-2026-015923
Professional claim · CMS-1500 · EDI 837P

CLM-2026-015923

Canyon Counseling Center, Behavioral Health. Service 2026-05-11 at telehealth (POS 02). Received 2026-06-12.

PendedOut of networkIdentity on hold: CASE-003720
Billed
$210.00
1 line
Allowed
$94.50
if approved
Plan pays
—
Pended
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Pend
IDQ
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-44692-74
Date of birth
1947-02-08
Identity
Provisional1 records, confidence 1.00
Claim record
CLMCLM-401721
Relationship
Self

Coverage and accumulators

Found by member ID

Plan
OPTIONS-PPO PPO group GRP-7269
Coverage period
2025-07-01 to present
Deductible
$138.72 of $1,500.009%
Out-of-pocket maximum
$244.18 of $6,000.004%
Copays
office $30.00, specialist $40.00, emergency $250.00
Physical therapy visits
0 of 20 used

Provider

Billing and rendering

Billing provider
Canyon Counseling Center
Behavioral Health · taxonomy 103T00000X
NPI
1279449718
Network
Out of network
Rendering NPI
1878179583
Location
Minneapolis, MN · TIN 48-3708210
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199214Office visit, established patient, moderate complexity—11$210.00$94.50——PendedIDQ
Totals$210.00$94.50——
Diagnoses (ICD-10-CM)
  • 1. F90.2 ADHD, combined typeprincipal
  • 2. F41.1 Generalized anxiety disorder
Claim header
Patient account
PA-253407
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 2 needing attention

CheckResultCodeDetail
Member identityFailIDQMember record is in open steward case CASE-003720; payment withheld until the identity is confirmed.
Member identity under steward review
EligibilityPassActive on 2026-05-11: OPTIONS-PPO (PPO), effective 2025-07-01.
Timely filingPassReceived 32 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkNoteOut-of-network provider; priced at the out-of-network allowance, balance billing may apply.
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Pended.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Canyon Counseling Center2026-05-11 14:50

    Established patient presents with adhd, combined type; symptoms reviewed and vitals within expected range.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules enginePended2026-10-21 13:43
    Member identity: Member record is in open steward case CASE-003720; payment withheld until the identity is confirmed. Provider network: Out-of-network provider; priced at the out-of-network allowance, balance billing may apply.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.