Claims workbench/CLM-2026-016039
Institutional claim · UB-04 · EDI 837I

CLM-2026-016039

Pinecrest Regional Medical Center, Emergency Medicine. Service 2025-12-20 at emergency room (POS 23). Received 2026-01-10.

Needs reviewOut of network
Billed
$2,963.00
2 lines
Allowed
$1,629.65
if approved
Plan pays
—
Needs review
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Review
NET
Decided by
Nobody yet
open

Member

Resolved through the identity graph

Member ID
UHC-41485-25
Date of birth
1943-05-23
Identity
Verified2 records, confidence 0.98
Claim record
CLMCLM-408639
Relationship
Self, Glendale, AZ

Coverage and accumulators

Found by member ID

Plan
SELECT-EPO EPO group GRP-1013
Coverage period
2021-06-01 to present
Deductible
$489.09 of $1,500.0033%
Out-of-pocket maximum
$1,123.86 of $3,000.0037%
Copays
office $40.00, specialist $40.00, emergency $350.00
Physical therapy visits
19 of 20 used

Provider

Billing and rendering

Billing provider
Pinecrest Regional Medical Center
Emergency Medicine · taxonomy 207P00000X
NPI
1000861728
Network
Out of network
Rendering NPI
1000861728
Location
Austin, TX · TIN 41-0807117
Authorisation / referral
none / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
171046
rev 0320
Chest X-ray, two views—11$168.00$92.40——Review
299285
rev 0450
Emergency department visit, high severity with threat to life2511$2,795.00$1,537.25——Review
Totals$2,963.00$1,629.65——
Diagnoses (ICD-10-CM)
  • 1. S93.401A Sprain of unspecified ligament of right ankle, initial encounterprincipal
Claim header
Patient account
PA-773111
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-003018 (verified, link confidence 0.98).
EligibilityPassActive on 2025-12-20: SELECT-EPO (EPO), effective 2021-06-01.
Timely filingPassReceived 21 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkReviewNETOut-of-network emergency visit. Payable at the in-network level if the prudent-layperson standard is met; review the ED record.
Out-of-network provider
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Left for review: soft signals only, no hard rule fired.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Pinecrest Regional Medical Center2025-12-20 13:45

    Established patient presents with sprain of unspecified ligament of right ankle, initial encounter; symptoms reviewed and vitals within expected range. Patient presented to the nearest emergency department with acute symptoms; care could not safely be delayed to reach an in-network facility.

  • SystemSystem: Claims system2026-01-10 01:14

    Out-of-network emergency visit. Emergency services are payable at the in-network level when the prudent-layperson standard is met.

  • AdministrativeExaminer: L. Brooks (Nurse Reviewer, RN)2026-01-10 10:32

    Reviewed with the member's history on file. Holding for the items listed above.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-773111.pdf8 pages

    Itemised statement totalling $2963.00 across 2 lines.

  • Er reported_report_PA-773111.pdf2 pages

    Emergency department record: triage acuity 2, chief complaint sprain of unspecified ligament of right ankle, initial encounter.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineReview2026-10-22 12:44
    Provider network: Out-of-network emergency visit. Payable at the in-network level if the prudent-layperson standard is met; review the ED record.
  2. AI recommendationApproved2026-10-23 17:07
    The claim is for an out-of-network emergency visit, which is payable at the in-network level if the prudent-layperson standard is met. The clinical note [N1] indicates that the patient presented with acute symptoms and care could not safely be delayed to reach an in-network facility, meeting the prudent-layperson standard. The claim is within the auto-adjudication ceiling and all required documentation is present. The claim is approved with a human sign-off required due to the billed amount being above $15,000.00.
  3. AI recommendation recordedR. Patel (Claims Examiner II)2026-10-22 12:42 · a261977d
  4. AI recommendation recordedR. Patel (Claims Examiner II)2026-10-23 17:07 · 2cdbaa51

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

apac.amazon.nova-pro-v1:0 · prompt adjudicate-v1 · policy v1 · assist mode

Approvedconfidence 0.95Needs examiner sign-off Validated

The claim is for an out-of-network emergency visit, which is payable at the in-network level if the prudent-layperson standard is met. The clinical note [N1] indicates that the patient presented with acute symptoms and care could not safely be delayed to reach an in-network facility, meeting the prudent-layperson standard. The claim is within the auto-adjudication ceiling and all required documentation is present. The claim is approved with a human sign-off required due to the billed amount being above $15,000.00.

Evidence cited: [C][DX][L1][L2][PRV][IDN][COV][R-identity][R-eligibility][R-timely_filing][R-duplicate][R-prior_auth][R-network][R-clinical_edit][R-ncci][R-benefit_limit][R-completeness][R-high_dollar][N1][N2][N3][A1][A2]
Latency
2,483 ms
Tokens
1,452 in / 274 out
Cost
$0.0020
Input hash 6f6e895fdbdce670… · identifiers withheld from the model: name, dob, member_id

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Pre-filled from the AI recommendation. Change anything before you record it.
Outcome
567 characters
ExaminerR. Patel (Claims Examiner II)
Will apply: approve

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Oon emergency

Emergency: payable at in-network level.