Claims workbench/CLM-2026-016060
Professional claim · CMS-1500 · EDI 837P

CLM-2026-016060

Evergreen Medical Group, Family Medicine. Service 2026-09-22 at office (POS 11). Received 2026-10-09.

Denied
Billed
$460.00
2 lines
Allowed
$285.20
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-29977-44
Date of birth
1983-11-25
Identity
Verified2 records, confidence 0.96
Claim record
CLMCLM-402761
Relationship
Self, Eden Prairie, MN

Coverage and accumulators

Found by member ID

Plan
OPTIONS-PPO PPO group GRP-2593
Coverage period
2023-11-01 to 2026-02-02
Deductible
$733.80 of $1,000.0073%
Out-of-pocket maximum
$215.53 of $2,000.0011%
Copays
office $30.00, specialist $50.00, emergency $250.00
Physical therapy visits
12 of 20 used

Provider

Billing and rendering

Billing provider
Evergreen Medical Group
Family Medicine · taxonomy 207Q00000X
NPI
5318093783
Network
In network
Rendering NPI
4883967240
Location
Dallas, TX · TIN 84-3883832
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199203Office visit, new patient, low complexity—11$203.00$125.86——DeniedCO27
299214Office visit, established patient, moderate complexity—12$257.00$159.34——DeniedCO27
Totals$460.00$285.20——
Diagnoses (ICD-10-CM)
  • 1. I10 Essential (primary) hypertensionprincipal
Claim header
Patient account
PA-178497
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-031996 (verified, link confidence 0.96).
EligibilityFailCO27Date of service 2026-09-22 is after coverage terminated on 2026-02-02.
Expenses incurred after coverage terminated
Timely filingPassReceived 17 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Evergreen Medical Group (5318093783).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Evergreen Medical Group2026-09-22 12:55

    Follow-up for essential (primary) hypertension. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-10-09 06:34

  • AdministrativeExaminer: M. Alvarez (Claims Examiner I)2026-10-09 16:52

    Member services inquiry logged on this claim; member asked about the status of payment.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Eligibility: Date of service 2026-09-22 is after coverage terminated on 2026-02-02.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.