Claims workbench/CLM-2026-016115
Professional claim · CMS-1500 · EDI 837P

CLM-2026-016115

Heritage Family Practice, Family Medicine. Service 2026-01-25 at office (POS 11). Received 2026-02-14.

Denied
Billed
$203.00
2 lines
Allowed
$125.86
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-91848-90
Date of birth
1973-05-14
Identity
Verified3 records, confidence 0.96
Claim record
CLMCLM-418637
Relationship
Self, Mesa, AZ

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-4643
Coverage period
2021-09-01 to present
Deductible
$1,057.09 of $1,500.0070%
Out-of-pocket maximum
$811.55 of $4,500.0018%
Copays
office $30.00, specialist $75.00, emergency $350.00
Physical therapy visits
19 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Family Practice
Family Medicine · taxonomy 207Q00000X
NPI
3586851693
Network
In network
Rendering NPI
5205737427
Location
Scottsdale, AZ · TIN 98-1410500
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
190471Immunization administration—11$40.00$24.80——DeniedCO18
299213Office visit, established patient, low complexity—11$163.00$101.06——DeniedCO18
Totals$203.00$125.86——
Diagnoses (ICD-10-CM)
  • 1. M54.50 Low back pain, unspecifiedprincipal
  • 2. Z00.00 Encounter for general adult medical examination without abnormal findings
  • 3. E11.9 Type 2 diabetes mellitus without complications
Claim header
Patient account
PA-726865
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-009080 (verified, link confidence 0.96).
EligibilityPassActive on 2026-01-25: CHOICE-PLUS-PPO (PPO), effective 2021-09-01.
Timely filingPassReceived 20 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-016114: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Family Practice (3586851693).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Family Practice2026-01-25 12:17

    Follow-up for low back pain, unspecified. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-02-14 04:02

    System edit 018 fired: identical member, date of service, procedure and billing provider as a prior submission.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Duplicate check: Exact duplicate of CLM-2026-016114: same member, date of service, procedures and billing provider.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0294622026-01-14Harbor Medical Group$337.00Needs review
CLM-2026-0294612026-01-14Desert Internal Medicine Associates$337.00Approved
CLM-2026-0161142026-01-25Heritage Family Practice$203.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO18scenario: Duplicate

Exact duplicate of an earlier submission.