Claims workbench/CLM-2026-016167
Professional claim · CMS-1500 · EDI 837P

CLM-2026-016167

Harbor Diabetes Center, Endocrinology. Service 2026-07-20 at office (POS 11). Received 2026-08-31.

Denied
Billed
$76.00
1 line
Allowed
$47.12
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-27018-46
Date of birth
1963-01-06
Identity
Verified3 records, confidence 0.96
Claim record
CLMCLM-404324
Relationship
Self, Jacksonville, FL

Coverage and accumulators

Found by member ID

Plan
OPTIONS-PPO PPO group GRP-2887
Coverage period
2025-01-01 to present
Deductible
$441.88 of $500.0088%
Out-of-pocket maximum
$272.70 of $2,000.0014%
Copays
office $40.00, specialist $75.00, emergency $250.00
Physical therapy visits
17 of 20 used

Provider

Billing and rendering

Billing provider
Harbor Diabetes Center
Endocrinology · taxonomy 207RE0101X
NPI
7519485602
Network
In network
Rendering NPI
2207851371
Location
Tempe, AZ · TIN 55-9687647
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
183036Hemoglobin A1c—11$76.00$47.12——DeniedCO18
Totals$76.00$47.12——
Diagnoses (ICD-10-CM)
  • 1. E11.9 Type 2 diabetes mellitus without complicationsprincipal
  • 2. E11.65 Type 2 diabetes mellitus with hyperglycemia
Claim header
Patient account
PA-552345
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-019864 (verified, link confidence 0.96).
EligibilityPassActive on 2026-07-20: OPTIONS-PPO (PPO), effective 2025-01-01.
Timely filingPassReceived 42 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-016166: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Harbor Diabetes Center (7519485602).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Harbor Diabetes Center2026-07-20 12:11

    Follow-up for type 2 diabetes mellitus without complications. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-08-31 04:15

    System edit 018 fired: identical member, date of service, procedure and billing provider as a prior submission.

  • AdministrativeExaminer: D. Okafor (Medical Director, MD)2026-08-31 10:26

    Called the provider office; awaiting documentation.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Duplicate check: Exact duplicate of CLM-2026-016166: same member, date of service, procedures and billing provider.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0161662026-07-20Harbor Diabetes Center$76.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO18scenario: Duplicate

Exact duplicate of an earlier submission.