Claims workbench/CLM-2026-016338
Professional claim · CMS-1500 · EDI 837P

CLM-2026-016338

Evergreen Digestive Health Center, Gastroenterology. Service 2025-12-05 at office (POS 11). Received 2026-01-10.

Needs review
Billed
$309.00
1 line
Allowed
$191.58
if approved
Plan pays
—
Needs review
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Review
CO16
Decided by
Nobody yet
open

Member

Resolved through the identity graph

Member ID
UHC-24100-19
Date of birth
2008-12-24
Identity
Verified5 records, confidence 1.00
Claim record
CLMCLM-430048
Relationship
Self, Nashville, TN

Coverage and accumulators

Found by member ID

Plan
OPTIONS-PPO PPO group GRP-6542
Coverage period
2025-08-01 to present
Deductible
$665.99 of $1,000.0067%
Out-of-pocket maximum
$212.78 of $3,000.007%
Copays
office $20.00, specialist $40.00, emergency $150.00
Physical therapy visits
10 of 20 used

Provider

Billing and rendering

Billing provider
Evergreen Digestive Health Center
Gastroenterology · taxonomy 207RG0100X
NPI
7438481310
Network
In network
Rendering NPI
2573573500
Location
San Diego, CA · TIN 71-8732123
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199214Office visit, established patient, moderate complexity—11$309.00$191.58——Review
Totals$309.00$191.58——
Diagnoses (ICD-10-CM)
  • 1. R10.13 Epigastric painprincipal
  • 2. K21.9 Gastro-esophageal reflux disease without esophagitis
Claim header
Patient account
PA-829507
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-001240 (verified, link confidence 1.00).
EligibilityPassActive on 2025-12-05: OPTIONS-PPO (PPO), effective 2025-08-01.
Timely filingPassReceived 36 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Evergreen Digestive Health Center (7438481310).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessReviewCO16Documentation incomplete: “Patient seen for epigastric pain. Note dictated; signature pending.”.
Claim lacks information needed for adjudication
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Left for review: soft signals only, no hard rule fired.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Evergreen Digestive Health Center2025-12-05 10:07

    Patient seen for epigastric pain. Note dictated; signature pending.

  • SystemSystem: Claims system2026-01-10 06:14

    Rendering provider signature missing on the attached note. Development letter sent to provider.

  • AdministrativeExaminer: T. Nguyen (Senior Claims Examiner)2026-01-10 11:10

    Reviewed with the member's history on file. Holding for the items listed above.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineReview2026-10-21 13:43
    Completeness: Documentation incomplete: “Patient seen for epigastric pain. Note dictated; signature pending.”.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0158882026-06-20Mesa Reference Lab$37.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

The rules engine left this claim for review. The AI adjudicator can read the evidence pack (lines, notes, attachments, coverage, history) and recommend an outcome with citations.

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

PendedCO16scenario: Missing info

Development letter outstanding.