Claims workbench/CLM-2026-016343
Professional claim · CMS-1500 · EDI 837P

CLM-2026-016343

Pinecrest Medical Group, Family Medicine. Service 2026-08-08 at office (POS 11). Received 2026-09-21.

Denied
Billed
$189.00
1 line
Allowed
$117.18
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-64413-52
Date of birth
1979-02-23
Identity
Verified5 records, confidence 0.93
Claim record
CLMCLM-406610
Relationship
Child, Atlanta, GA

Coverage and accumulators

Found by member ID

Plan
MEDICARE-ADV-B MA group GRP-7932
Coverage period
2023-12-01 to 2026-03-12
Deductible
$962.16 of $2,500.0038%
Out-of-pocket maximum
$1,728.42 of $5,000.0035%
Copays
office $20.00, specialist $50.00, emergency $350.00
Physical therapy visits
8 of 20 used

Provider

Billing and rendering

Billing provider
Pinecrest Medical Group
Family Medicine · taxonomy 207Q00000X
NPI
2732475423
Network
In network
Rendering NPI
3832675839
Location
Tempe, AZ · TIN 64-9893800
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199203Office visit, new patient, low complexity—11$189.00$117.18——DeniedCO27
Totals$189.00$117.18——
Diagnoses (ICD-10-CM)
  • 1. M54.50 Low back pain, unspecifiedprincipal
  • 2. J06.9 Acute upper respiratory infection, unspecified
  • 3. I10 Essential (primary) hypertension
Claim header
Patient account
PA-819497
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-009374 (verified, link confidence 0.93).
EligibilityFailCO27Date of service 2026-08-08 is after coverage terminated on 2026-03-12.
Expenses incurred after coverage terminated
Timely filingPassReceived 44 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Pinecrest Medical Group (2732475423).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Pinecrest Medical Group2026-08-08 12:40

    Follow-up for low back pain, unspecified. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-09-21 02:31

  • AdministrativeExaminer: D. Okafor (Medical Director, MD)2026-09-21 13:01

    Member services inquiry logged on this claim; member asked about the status of payment.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Eligibility: Date of service 2026-08-08 is after coverage terminated on 2026-03-12.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.