Claims workbench/CLM-2026-016355

Institutional claim · UB-04 · EDI 837I

CLM-2026-016355

Desert Regional Medical Center, Emergency Medicine. Service 2026-01-17 at emergency room (POS 23). Received 2026-01-27.

Needs reviewReplacement of CLM-2026-016354

Billed

$4,150.00

3 lines

Allowed

$2,282.50

if approved

Plan pays

—

Needs review

Member owes

—

copay / deductible / 10% coinsurance

Rules engine

Review

REPL

Decided by

Nobody yet

open

Member

Resolved through the identity graph

Member: Priya Santos
Member ID: UHC-17238-16
Date of birth: 1994-05-09
Identity: Verified6 records, confidence 0.99
Claim record: CLMCLM-431409
Relationship: Self, Tampa, FL

Coverage and accumulators

Found by member ID

Plan: OPTIONS-PPO PPO group GRP-8156
Coverage period: 2024-01-01 to present
Deductible: $2,773.53 of $3,500.0079%
Out-of-pocket maximum: $3,371.56 of $10,500.0032%
Copays: office $30.00, specialist $75.00, emergency $250.00
Physical therapy visits: 9 of 20 used

Provider

Billing and rendering

Billing provider: Desert Regional Medical Center
Emergency Medicine · taxonomy 207P00000X
NPI: 8317237419
Network: In network
Rendering NPI: 8317237419
Location: Austin, TX · TIN 55-6992539
Authorisation / referral: none / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

Line	Code	Description	Mod.	Units	Dx	Billed	Allowed	Member	Plan	Line status
1	99283 rev 0450	Emergency department visit, moderate severity	—	1	1	$999.00	$549.45	—	—	Review
2	99284 rev 0450	Emergency department visit, high severity	25	1	2	$1,142.00	$628.10	—	—	Review
3	99285 rev 0450	Emergency department visit, high severity with threat to life	—	1	1	$2,009.00	$1,104.95	—	—	Review
Totals						$4,150.00	$2,282.50	—	—

Diagnoses (ICD-10-CM)

1. S93.401A Sprain of unspecified ligament of right ankle, initial encounterprincipal

Claim header

Patient account: PA-484540
Frequency code: 7 (replacement)
Accident: No
DRG: —
Admit / discharge: —
Landed: 2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 12 checks, 1 needing attention

Check	Result	Code	Detail
Member identity	Pass		Attached to MBR-005816 (verified, link confidence 0.99).
Eligibility	Pass		Active on 2026-01-17: OPTIONS-PPO (PPO), effective 2024-01-01.
Timely filing	Pass		Received 10 days after service (limit 90).
Duplicate check	Pass		No matching prior claim in the duplicate window.
Replacement claim	Review	REPL	Frequency code 7 replaces CLM-2026-016354; the original must be voided when this adjudicates. Replacement claim; supersedes the original submission
Prior authorisation	Pass		No line requires precertification.
Provider network	Pass		In-network provider Desert Regional Medical Center (8317237419).
Medical necessity	Pass		Diagnosis supports the procedures billed.
Bundling (NCCI)	Pass		No bundling conflicts.
Benefit limits	Pass		No limited benefit on this claim.
Completeness	Pass		Required documentation present.
High-dollar review	Pass		Within the auto-adjudication ceiling.

Evaluated 2026-10-22 12:44 under policy version 1. Left for review: soft signals only, no hard rule fired.

Notes

Provider, system and examiner notes on this claim

ClinicalProvider: Desert Regional Medical Center2026-01-17 10:50
Patient seen for sprain of unspecified ligament of right ankle, initial encounter. Corrected claim: units on line 2 were keyed incorrectly on the original submission. This claim replaces it in full.
SystemSystem: Claims system2026-01-27 05:01
Frequency code 7 (replacement) referencing an earlier claim. Original must be voided when this adjudicates.
AdministrativeExaminer: D. Okafor (Medical Director, MD)2026-01-27 15:12
Reviewed with the member's history on file. Holding for the items listed above.

Attachments

Documents received with the claim

Itemized billitemized_PA-484540.pdf9 pages
Itemised statement totalling $4150.00 across 3 lines.
Er reported_report_PA-484540.pdf5 pages
Emergency department record: triage acuity 2, chief complaint sprain of unspecified ligament of right ankle, initial encounter.
Corrected claimcorrected_CLM-2026-016354.pdf1 page
Provider cover letter requesting replacement of CLM-2026-016354.

Claim history

Every event on this claim, sealed in the audit chain

Rules engineReview2026-10-22 12:44
Replacement claim: Frequency code 7 replaces CLM-2026-016354; the original must be voided when this adjudicates.

Other claims for this member

Same resolved identity

Claim	Service	Provider	Billed	Status
CLM-2026-028207	2026-02-18	Evergreen Family Practice	$545.00	Approved
CLM-2026-033496	2026-03-04	Lakeside Imaging Center	$2,020.00	Approved
CLM-2026-016354	2026-01-17	Desert Regional Medical Center	$4,150.00	Approved
CLM-2026-012868	2025-12-12	Meadow Primary Care Associates	$306.00	Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

The rules engine left this claim for review. The AI adjudicator can read the evidence pack (lines, notes, attachments, coverage, history) and recommend an outcome with citations.

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Outcome

Approve and pay as pricedAllowed amount, member responsibility and plan payment are applied to every line.DenyNo payment. Reason codes go on the remittance advice and the member's explanation of benefits.Pend for informationHold the claim; a development letter or confirmation is needed before it can be finalised.Refer to special investigationsRoute to the SIU for a fraud, waste and abuse review. No payment until cleared.

Examiner rationale *

At least 8 characters (0/8)

ExaminerR. Patel (Claims Examiner II)

Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Replacement

Replacement claim supersedes the original.

Review queue Member identity