Claims workbench/CLM-2026-016376
Professional claim · CMS-1500 · EDI 837P

CLM-2026-016376

Lakeside Physical Therapy, Physical Therapy. Service 2026-08-02 at office (POS 11). Received 2026-08-13.

Approved
Billed
$264.00
1 line
Allowed
$163.68
contract rate applied
Plan pays
$138.68
approved
Member owes
$25.00
copay / deductible / 20% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-33529-32
Date of birth
1960-04-08
Identity
Verified4 records, confidence 0.97
Claim record
CLMCLM-417201
Relationship
Self, Charlotte, NC

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-9987
Coverage period
2024-09-01 to present
Deductible
$2,004.94 of $2,500.0080%
Out-of-pocket maximum
$916.12 of $7,500.0012%
Copays
office $25.00, specialist $50.00, emergency $250.00
Physical therapy visits
1 of 20 used

Provider

Billing and rendering

Billing provider
Lakeside Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
9861124797
Network
In network
Rendering NPI
9199287894
Location
Houston, TX · TIN 40-0662041
Authorisation / referral
none / REF544480

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—31$264.00$163.68$25.00$138.68Paid
Totals$264.00$163.68$25.00$138.68
Diagnoses (ICD-10-CM)
  • 1. M75.100 Unspecified rotator cuff tear, unspecified shoulderprincipal
  • 2. M25.561 Pain in right knee
Claim header
Patient account
PA-667916
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-029954 (verified, link confidence 0.97).
EligibilityPassActive on 2026-08-02: NAVIGATE-HMO (HMO), effective 2024-09-01.
Timely filingPassReceived 11 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Lakeside Physical Therapy (9861124797).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 1 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Lakeside Physical Therapy2026-08-02 11:09

    Established patient presents with unspecified rotator cuff tear, unspecified shoulder; symptoms reviewed and vitals within expected range.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$264.00
Plan discount
$100.32
contracted rate
Plan paid
$138.68
You may owe
$25.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-21 13:43
    Clean claim.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0172612026-09-21Canyon Reference Lab$80.00Denied

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.