Claims workbench/CLM-2026-016421

Professional claim · CMS-1500 · EDI 837P

CLM-2026-016421

Evergreen Counseling Center, Behavioral Health. Service 2026-06-02 at office (POS 11). Received 2026-07-11.

Approved

Billed

$503.00

2 lines

Allowed

$311.86

contract rate applied

Plan pays

$261.86

approved

Member owes

$50.00

copay / deductible / 20% coinsurance

Rules engine

Clean

no reason codes

Decided by

Claims rules engine

2026-10-21 13:43

Member

Resolved through the identity graph

Member: Barbara Cooper
Member ID: UHC-62320-38
Date of birth: 1993-09-17
Identity: Verified7 records, confidence 1.00
Claim record: CLMCLM-426632
Relationship: Self, Tempe, AZ

Coverage and accumulators

Found by member ID

Plan: MEDICARE-ADV-A MA group GRP-1660
Coverage period: 2022-06-01 to present
Deductible: $639.27 of $1,000.0064%
Out-of-pocket maximum: $915.48 of $2,000.0046%
Copays: office $30.00, specialist $50.00, emergency $150.00
Physical therapy visits: 13 of 20 used

Provider

Billing and rendering

Billing provider: Evergreen Counseling Center
Behavioral Health · taxonomy 103T00000X
NPI: 9886050688
Network: In network
Rendering NPI: 7166519224
Location: Los Angeles, CA · TIN 43-3815206
Authorisation / referral: none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

Line	Code	Description	Mod.	Units	Dx	Billed	Allowed	Member	Plan	Line status
1	90791	Psychiatric diagnostic evaluation	—	1	1	$353.00	$218.86	$50.00	$168.86	Paid
2	90834	Psychotherapy, 45 minutes	—	1	2	$150.00	$93.00	$0.00	$93.00	Paid
Totals						$503.00	$311.86	$50.00	$261.86

Diagnoses (ICD-10-CM)

1. F41.1 Generalized anxiety disorderprincipal
2. F32.1 Major depressive disorder, single episode, moderate

Claim header

Patient account: PA-713537
Frequency code: 1 (original)
Accident: No
DRG: —
Admit / discharge: —
Landed: 2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

Check	Result	Detail
Member identity	Pass	Attached to MBR-012284 (verified, link confidence 1.00).
Eligibility	Pass	Active on 2026-06-02: MEDICARE-ADV-A (MA), effective 2022-06-01.
Timely filing	Pass	Received 39 days after service (limit 90).
Duplicate check	Pass	No matching prior claim in the duplicate window.
Prior authorisation	Pass	No line requires precertification.
Provider network	Pass	In-network provider Evergreen Counseling Center (9886050688).
Medical necessity	Pass	Diagnosis supports the procedures billed.
Bundling (NCCI)	Pass	No bundling conflicts.
Benefit limits	Pass	No limited benefit on this claim.
Completeness	Pass	Required documentation present.
High-dollar review	Pass	Within the auto-adjudication ceiling.

Evaluated 2026-10-21 13:43 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

ClinicalProvider: Evergreen Counseling Center2026-06-02 11:23
Established patient presents with generalized anxiety disorder; symptoms reviewed and vitals within expected range. Authorisation was obtained by phone from the plan on the day before service; reference number recorded on the face sheet.
SystemSystem: Claims system2026-07-11 01:58
Authorisation number on the claim does not match the UM system format. Provider states it was issued by phone.

Attachments

Documents received with the claim

Prior auth letterface_sheet_PA-713537.pdf1 page
Provider face sheet with a handwritten authorisation reference; no plan letterhead.

Explanation of benefits

What the member will see

Amount billed

$503.00

Plan discount

$191.14

contracted rate

Plan paid

$261.86

You may owe

$50.00

copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

Rules engineApproved2026-10-21 13:43
Clean claim.

Other claims for this member

Same resolved identity

Claim	Service	Provider	Billed	Status
CLM-2026-031356	2026-09-02	Pinecrest Regional Medical Center	$1,392.00	Approved
CLM-2026-025656	2026-07-05	Summit Family Practice	$43.00	Approved
CLM-2026-002184	2026-02-26	Unity Dermatology Clinic	$154.00	Needs review
CLM-2026-012072	2026-02-03	Canyon Regional Medical Center	$1,156.00	Approved
CLM-2026-002183	2026-02-26	Evergreen Dermatology Clinic	$154.00	Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome

Approve and pay as pricedAllowed amount, member responsibility and plan payment are applied to every line.DenyNo payment. Reason codes go on the remittance advice and the member's explanation of benefits.Pend for informationHold the claim; a development letter or confirmation is needed before it can be finalised.Refer to special investigationsRoute to the SIU for a fraud, waste and abuse review. No payment until cleared.

Examiner rationale *

At least 8 characters (0/8)

ExaminerR. Patel (Claims Examiner II)

Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

PendedCO197scenario: Auth unverifiable

Authorisation must be confirmed with UM before payment.

Review queue Member identity