Claims workbench/CLM-2026-016735
Professional claim · CMS-1500 · Provider portal

CLM-2026-016735

Desert Reference Lab, Clinical Laboratory. Service 2026-05-24 at independent laboratory (POS 81). Received 2026-05-29.

Approved
Billed
$75.00
1 line
Allowed
$46.50
contract rate applied
Plan pays
$0.00
approved
Member owes
$46.50
copay / deductible / 20% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-01330-32
Date of birth
1991-07-04
Identity
Verified6 records, confidence 0.99
Claim record
CLMCLM-413940
Relationship
Child, Plano, TX

Coverage and accumulators

Found by member ID

Plan
OPTIONS-PPO PPO group GRP-2688
Coverage period
2022-01-01 to present
Deductible
$44.69 of $1,000.004%
Out-of-pocket maximum
$520.81 of $2,000.0026%
Copays
office $20.00, specialist $50.00, emergency $350.00
Physical therapy visits
5 of 20 used

Provider

Billing and rendering

Billing provider
Desert Reference Lab
Clinical Laboratory · taxonomy 291U00000X
NPI
8770600343
Network
In network
Rendering NPI
8770600343
Location
Charlotte, NC · TIN 95-8427409
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
183036Hemoglobin A1c—11$75.00$46.50$46.50$0.00Paid
Totals$75.00$46.50$46.50$0.00
Diagnoses (ICD-10-CM)
  • 1. I10 Essential (primary) hypertensionprincipal
  • 2. E78.5 Hyperlipidemia, unspecified
Claim header
Patient account
PA-803342
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-023427 (verified, link confidence 0.99).
EligibilityPassActive on 2026-05-24: OPTIONS-PPO (PPO), effective 2022-01-01.
Timely filingPassReceived 5 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Desert Reference Lab (8770600343).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Desert Reference Lab2026-05-24 15:16

    Patient seen for essential (primary) hypertension. Authorisation was obtained by phone from the plan on the day before service; reference number recorded on the face sheet.

  • SystemSystem: Claims system2026-05-29 02:36

    Authorisation number on the claim does not match the UM system format. Provider states it was issued by phone.

  • AdministrativeExaminer: L. Brooks (Nurse Reviewer, RN)2026-05-29 11:01

    Called the provider office; awaiting documentation.

Attachments

Documents received with the claim

  • Prior auth letterface_sheet_PA-803342.pdf1 page

    Provider face sheet with a handwritten authorisation reference; no plan letterhead.

Explanation of benefits

What the member will see

Amount billed
$75.00
Plan discount
$28.50
contracted rate
Plan paid
$0.00
You may owe
$46.50
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-21 13:43
    Clean claim.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0245302026-06-23Evergreen Rehabilitation Center$164.00Approved
CLM-2026-0157412026-06-10Pinecrest Physical Therapy$187.00Approved
CLM-2026-0131562026-02-27Lakeside Imaging Center$599.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

PendedCO197scenario: Auth unverifiable

Authorisation must be confirmed with UM before payment.