Claims workbench/CLM-2026-016780
Professional claim · CMS-1500 · EDI 837P

CLM-2026-016780

Desert Rehabilitation Center, Physical Therapy. Service 2026-01-01 at office (POS 11). Received 2026-02-03.

Billed
$632.00
2 lines
Allowed
$391.84
if approved
Plan pays
—
Pended
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Pend
IDQ
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
none on golden record
Date of birth
1978-12-23
Identity
Provisional1 records, confidence 1.00
Claim record
CLMCLM-423425
Relationship
Self

Coverage and accumulators

Found by name and date of birth

Plan
CORE-HMO HMO group GRP-7920
Coverage period
2024-09-01 to present
Deductible
$2,134.76 of $3,500.0061%
Out-of-pocket maximum
$1,845.39 of $10,500.0018%
Copays
office $25.00, specialist $75.00, emergency $350.00
Physical therapy visits
11 of 20 used

Provider

Billing and rendering

Billing provider
Desert Rehabilitation Center
Physical Therapy · taxonomy 225100000X
NPI
1142322233
Network
In network
Rendering NPI
9651235563
Location
Mesa, AZ · TIN 33-5650925
Authorisation / referral
none / REF702602

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—41$380.00$235.60——PendedIDQ
297161PT evaluation, low complexity—11$252.00$156.24——PendedIDQ
Totals$632.00$391.84——
Diagnoses (ICD-10-CM)
  • 1. M54.50 Low back pain, unspecifiedprincipal
Claim header
Patient account
PA-758730
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 2 needing attention

CheckResultCodeDetail
Member identityFailIDQMember record is in open steward case CASE-000394; payment withheld until the identity is confirmed.
Member identity under steward review
EligibilityNoteActive on 2026-01-01: CORE-HMO (HMO), effective 2024-09-01. Coverage found by name and date of birth because the claim carried no usable member ID.
Timely filingPassReceived 33 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Desert Rehabilitation Center (1142322233).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 11 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Pended.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Desert Rehabilitation Center2026-01-01 15:18

    Established patient presents with low back pain, unspecified; symptoms reviewed and vitals within expected range.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules enginePended2026-10-21 13:43
    Member identity: Member record is in open steward case CASE-000394; payment withheld until the identity is confirmed. Eligibility: Active on 2026-01-01: CORE-HMO (HMO), effective 2024-09-01. Coverage found by name and date of birth because the claim carried no usable member ID.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.