Claims workbench/CLM-2026-016804
Professional claim · CMS-1500 · EDI 837P

CLM-2026-016804

Lakeside Physical Therapy, Physical Therapy. Service 2026-05-11 at office (POS 11). Received 2026-05-29.

Approved
Billed
$420.00
2 lines
Allowed
$260.40
contract rate applied
Plan pays
$235.40
approved
Member owes
$25.00
copay / deductible / 30% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-89061-19
Date of birth
1944-04-01
Identity
Verified5 records, confidence 1.00
Claim record
CLMCLM-421546
Relationship
Spouse, Nashville, TN

Coverage and accumulators

Found by member ID

Plan
NULL PPO group GRP-8010
Coverage period
2022-11-01 to present
Deductible
$496.42 of $1,500.0033%
Out-of-pocket maximum
$452.57 of $4,500.0010%
Copays
office $25.00, specialist $75.00, emergency $350.00
Physical therapy visits
5 of 20 used

Provider

Billing and rendering

Billing provider
Lakeside Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
8769647701
Network
In network
Rendering NPI
3533980629
Location
Austin, TX · TIN 82-6971924
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—41$332.00$205.84$25.00$180.84Paid
297140Manual therapy, 15 minutes—12$88.00$54.56$0.00$54.56Paid
Totals$420.00$260.40$25.00$235.40
Diagnoses (ICD-10-CM)
  • 1. Z47.1 Aftercare following joint replacement surgeryprincipal
  • 2. M75.100 Unspecified rotator cuff tear, unspecified shoulder
Claim header
Patient account
PA-423219
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-009420 (verified, link confidence 1.00).
EligibilityPassActive on 2026-05-11: NULL (PPO), effective 2022-11-01.
Timely filingPassReceived 18 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Lakeside Physical Therapy (8769647701).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 5 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Lakeside Physical Therapy2026-05-11 16:29

    Follow-up for aftercare following joint replacement surgery. Plan discussed, medications reconciled. Authorisation was obtained by phone from the plan on the day before service; reference number recorded on the face sheet.

  • SystemSystem: Claims system2026-05-29 03:58

    Authorisation number on the claim does not match the UM system format. Provider states it was issued by phone.

Attachments

Documents received with the claim

  • Prior auth letterface_sheet_PA-423219.pdf1 page

    Provider face sheet with a handwritten authorisation reference; no plan letterhead.

Explanation of benefits

What the member will see

Amount billed
$420.00
Plan discount
$159.60
contracted rate
Plan paid
$235.40
You may owe
$25.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-22 12:44
    Clean claim.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0060312026-05-02Sunrise Dermatology Clinic$775.00Approved
CLM-2026-0157392026-01-11Canyon Cardiovascular Associates$424.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

PendedCO197scenario: Auth unverifiable

Authorisation must be confirmed with UM before payment.