Claims workbench/CLM-2026-017024
Professional claim · CMS-1500 · Provider portal

CLM-2026-017024

Heritage Rehabilitation Center, Physical Therapy. Service 2026-01-29 at office (POS 11). Received 2026-02-10.

Approved
Billed
$364.00
1 line
Allowed
$225.68
contract rate applied
Plan pays
$205.68
approved
Member owes
$20.00
copay / deductible / 10% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-30788-02
Date of birth
1986-01-20
Identity
Verified4 records, confidence 0.97
Claim record
CLMCLM-409698
Relationship
Spouse, Austin, TX

Coverage and accumulators

Found by member ID

Plan
SELECT-EPO EPO group GRP-9985
Coverage period
2022-03-01 to present
Deductible
$374.12 of $2,500.0015%
Out-of-pocket maximum
$3,267.02 of $7,500.0044%
Copays
office $20.00, specialist $40.00, emergency $350.00
Physical therapy visits
16 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Rehabilitation Center
Physical Therapy · taxonomy 225100000X
NPI
6638399413
Network
In network
Rendering NPI
7490451953
Location
Nashville, TN · TIN 93-4440762
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—41$364.00$225.68$20.00$205.68Paid
Totals$364.00$225.68$20.00$205.68
Diagnoses (ICD-10-CM)
  • 1. M75.100 Unspecified rotator cuff tear, unspecified shoulderprincipal
  • 2. M54.50 Low back pain, unspecified
Claim header
Patient account
PA-875089
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-011937 (verified, link confidence 0.97).
EligibilityPassActive on 2026-01-29: SELECT-EPO (EPO), effective 2022-03-01.
Timely filingPassReceived 12 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Rehabilitation Center (6638399413).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 16 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Rehabilitation Center2026-01-29 14:22

    Patient seen for unspecified rotator cuff tear, unspecified shoulder.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$364.00
Plan discount
$138.32
contracted rate
Plan paid
$205.68
You may owe
$20.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-22 12:44
    Clean claim.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0136632026-02-02Pinecrest Medical Group$407.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.