Claims workbench/CLM-2026-017237
Professional claim · CMS-1500 · EDI 837P

CLM-2026-017237

Harbor Physical Therapy, Physical Therapy. Service 2025-12-10 at office (POS 11). Received 2026-02-06.

Denied
Billed
$174.00
1 line
Allowed
$107.88
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-51890-28
Date of birth
2008-05-28
Identity
Verified3 records, confidence 0.99
Claim record
CLMCLM-409917
Relationship
Child, Glendale, AZ

Coverage and accumulators

Found by member ID

Plan
CORE-HMO HMO group GRP-1749
Coverage period
2021-10-01 to present
Deductible
$1,893.73 of $2,500.0076%
Out-of-pocket maximum
$3,136.02 of $7,500.0042%
Copays
office $30.00, specialist $40.00, emergency $150.00
Physical therapy visits
19 of 20 used

Provider

Billing and rendering

Billing provider
Harbor Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
9493518267
Network
In network
Rendering NPI
8350799135
Location
Miami, FL · TIN 59-6364489
Authorisation / referral
none / REF816370

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—31$174.00$107.88——DeniedCO18
Totals$174.00$107.88——
Diagnoses (ICD-10-CM)
  • 1. M75.100 Unspecified rotator cuff tear, unspecified shoulderprincipal
Claim header
Patient account
PA-459341
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 2 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-002610 (verified, link confidence 0.99).
EligibilityPassActive on 2025-12-10: CORE-HMO (HMO), effective 2021-10-01.
Timely filingPassReceived 58 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-017236: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Harbor Physical Therapy (9493518267).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsNotePhysical therapy visits used 19 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Harbor Physical Therapy2025-12-10 09:45

    Follow-up for unspecified rotator cuff tear, unspecified shoulder. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-02-06 00:53

    System edit 018 fired: identical member, date of service, procedure and billing provider as a prior submission.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Duplicate check: Exact duplicate of CLM-2026-017236: same member, date of service, procedures and billing provider. Benefit limits: Physical therapy visits used 19 of 20.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0016032026-04-05Evergreen Primary Care Associates$37.00Approved
CLM-2026-0172362025-12-10Harbor Physical Therapy$174.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO18scenario: Duplicate

Exact duplicate of an earlier submission.