Claims workbench/CLM-2026-017258
Professional claim · CMS-1500 · EDI 837P

CLM-2026-017258

Harbor Rehabilitation Center, Physical Therapy. Service 2026-07-19 at office (POS 11). Received 2026-08-15.

Denied
Billed
$178.00
1 line
Allowed
$110.36
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-65539-03
Date of birth
1996-10-14
Identity
Verified2 records, confidence 0.99
Claim record
CLMCLM-423266
Relationship
Spouse, Denver, CO

Coverage and accumulators

Found by member ID

Plan
MEDICARE-ADV-A MA group GRP-1021
Coverage period
2021-08-01 to 2026-07-15
Deductible
$295.43 of $1,000.0030%
Out-of-pocket maximum
$1,100.36 of $4,000.0028%
Copays
office $20.00, specialist $75.00, emergency $250.00
Physical therapy visits
15 of 20 used

Provider

Billing and rendering

Billing provider
Harbor Rehabilitation Center
Physical Therapy · taxonomy 225100000X
NPI
5301440876
Network
In network
Rendering NPI
2580211862
Location
Denver, CO · TIN 55-4519384
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—21$178.00$110.36——DeniedCO27
Totals$178.00$110.36——
Diagnoses (ICD-10-CM)
  • 1. Z47.1 Aftercare following joint replacement surgeryprincipal
  • 2. M75.100 Unspecified rotator cuff tear, unspecified shoulder
Claim header
Patient account
PA-787335
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-041613 (verified, link confidence 0.99).
EligibilityFailCO27Date of service 2026-07-19 is after coverage terminated on 2026-07-15.
Expenses incurred after coverage terminated
Timely filingPassReceived 27 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Harbor Rehabilitation Center (5301440876).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 15 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Harbor Rehabilitation Center2026-07-19 14:00

    Patient seen for aftercare following joint replacement surgery.

  • SystemSystem: Claims system2026-08-15 04:59

  • AdministrativeExaminer: M. Alvarez (Claims Examiner I)2026-08-15 08:20

    Called the provider office; awaiting documentation.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Eligibility: Date of service 2026-07-19 is after coverage terminated on 2026-07-15.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.