Claims workbench/CLM-2026-017287
Professional claim · CMS-1500 · EDI 837P

CLM-2026-017287

Pinecrest Physical Therapy, Physical Therapy. Service 2026-04-05 at office (POS 11). Received 2026-04-23.

Approved
Billed
$397.00
2 lines
Allowed
$246.14
contract rate applied
Plan pays
$206.14
approved
Member owes
$40.00
copay / deductible / 30% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
none on golden record
Date of birth
1964-12-22
Identity
Verified2 records, confidence 0.94
Claim record
CLMCLM-405109
Relationship
Self, Glendale, AZ

Coverage and accumulators

Found by name and date of birth

Plan
CHOICE-PLUS-PPO PPO group GRP-3393
Coverage period
2021-05-01 to present
Deductible
$164.89 of $2,500.007%
Out-of-pocket maximum
$3,373.15 of $10,000.0034%
Copays
office $40.00, specialist $40.00, emergency $150.00
Physical therapy visits
10 of 20 used

Provider

Billing and rendering

Billing provider
Pinecrest Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
8748441127
Network
In network
Rendering NPI
4262868597
Location
Miami, FL · TIN 41-8840384
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—21$166.00$102.92$40.00$62.92Paid
297161PT evaluation, low complexity2511,2$231.00$143.22$0.00$143.22Paid
Totals$397.00$246.14$40.00$206.14
Diagnoses (ICD-10-CM)
  • 1. M75.100 Unspecified rotator cuff tear, unspecified shoulderprincipal
  • 2. Z47.1 Aftercare following joint replacement surgery
Claim header
Patient account
PA-996450
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-027332 (verified, link confidence 0.94).
EligibilityNoteActive on 2026-04-05: UNKNOWN (PPO), effective 2021-05-01. Coverage found by name and date of birth because the claim carried no usable member ID.
Timely filingPassReceived 18 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Pinecrest Physical Therapy (8748441127).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 10 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Pinecrest Physical Therapy2026-04-05 18:37

    Established patient presents with unspecified rotator cuff tear, unspecified shoulder; symptoms reviewed and vitals within expected range.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$397.00
Plan discount
$150.86
contracted rate
Plan paid
$206.14
You may owe
$40.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-21 13:43
    Eligibility: Active on 2026-04-05: UNKNOWN (PPO), effective 2021-05-01. Coverage found by name and date of birth because the claim carried no usable member ID.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0098592026-05-22Valley Reference Lab$128.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.