Claims workbench/CLM-2026-017291
Professional claim · CMS-1500 · EDI 837P

CLM-2026-017291

Harbor Bone and Joint Center, Orthopedic Surgery. Service 2026-03-06 at office (POS 11). Received 2026-04-16.

Denied
Billed
$314.00
1 line
Allowed
$194.68
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-56404-63
Date of birth
1958-06-01
Identity
Verified2 records, confidence 0.93
Claim record
CLMCLM-420519
Relationship
Spouse, Mesa, AZ

Coverage and accumulators

Found by member ID

Plan
CORE-HMO HMO group GRP-5414
Coverage period
2021-07-01 to 2026-01-27
Deductible
$318.61 of $3,500.009%
Out-of-pocket maximum
$932.75 of $14,000.007%
Copays
office $20.00, specialist $40.00, emergency $250.00
Physical therapy visits
18 of 20 used

Provider

Billing and rendering

Billing provider
Harbor Bone and Joint Center
Orthopedic Surgery · taxonomy 207X00000X
NPI
1970418400
Network
In network
Rendering NPI
9022777632
Location
Tampa, FL · TIN 23-8846705
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
120610Joint injection, major joint—11$314.00$194.68——DeniedCO27
Totals$314.00$194.68——
Diagnoses (ICD-10-CM)
  • 1. M17.11 Unilateral primary osteoarthritis, right kneeprincipal
  • 2. M25.561 Pain in right knee
  • 3. M17.12 Unilateral primary osteoarthritis, left knee
Claim header
Patient account
PA-389453
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-011053 (verified, link confidence 0.93).
EligibilityFailCO27Date of service 2026-03-06 is after coverage terminated on 2026-01-27.
Expenses incurred after coverage terminated
Timely filingPassReceived 41 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Harbor Bone and Joint Center (1970418400).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Harbor Bone and Joint Center2026-03-06 16:45

    Follow-up for unilateral primary osteoarthritis, right knee. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-04-16 00:12

  • AdministrativeExaminer: M. Alvarez (Claims Examiner I)2026-04-16 12:39

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Eligibility: Date of service 2026-03-06 is after coverage terminated on 2026-01-27.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.