Claims workbench/CLM-2026-017318
Professional claim · CMS-1500 · Provider portal

CLM-2026-017318

Heritage Rehabilitation Center, Physical Therapy. Service 2026-02-14 at office (POS 11). Received 2026-02-19.

Approved
Billed
$359.00
2 lines
Allowed
$222.58
contract rate applied
Plan pays
$197.58
approved
Member owes
$25.00
copay / deductible / 20% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-66895-50
Date of birth
1990-06-09
Identity
Verified5 records, confidence 1.00
Claim record
CLMCLM-413546
Relationship
Self, Houston, TX

Coverage and accumulators

Found by member ID

Plan
N/A PPO group GRP-0392
Coverage period
2024-01-01 to present
Deductible
$832.93 of $1,000.0083%
Out-of-pocket maximum
$275.41 of $4,000.007%
Copays
office $25.00, specialist $50.00, emergency $150.00
Physical therapy visits
7 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Rehabilitation Center
Physical Therapy · taxonomy 225100000X
NPI
6638399413
Network
In network
Rendering NPI
2999891783
Location
Nashville, TN · TIN 93-4440762
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—21$136.00$84.32$25.00$59.32Paid
297161PT evaluation, low complexity—12$223.00$138.26$0.00$138.26Paid
Totals$359.00$222.58$25.00$197.58
Diagnoses (ICD-10-CM)
  • 1. M25.561 Pain in right kneeprincipal
Claim header
Patient account
PA-293495
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-014338 (verified, link confidence 1.00).
EligibilityPassActive on 2026-02-14: N/A (PPO), effective 2024-01-01.
Timely filingPassReceived 5 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Rehabilitation Center (6638399413).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 7 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Rehabilitation Center2026-02-14 13:01

    Patient seen for pain in right knee.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$359.00
Plan discount
$136.42
contracted rate
Plan paid
$197.58
You may owe
$25.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-22 12:44
    Clean claim.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0293932026-01-07Lakeside Regional Medical Center$3,262.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.