Claims workbench/CLM-2026-017330
Professional claim · CMS-1500 · EDI 837P

CLM-2026-017330

Harbor Endocrine Associates, Endocrinology. Service 2026-01-01 at office (POS 11). Received 2026-01-06.

Needs review
Billed
$292.00
2 lines
Allowed
$181.04
if approved
Plan pays
—
Needs review
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Review
CO97
Decided by
Nobody yet
open

Member

Resolved through the identity graph

Member ID
UHC-17562-92
Date of birth
1991-10-06
Identity
Verified4 records, confidence 1.00
Claim record
CLMCLM-412061
Relationship
Self, Eden Prairie, MN

Coverage and accumulators

Found by member ID

Plan
MEDICARE-ADV-A MA group GRP-8410
Coverage period
2021-05-01 to present
Deductible
$124.80 of $1,000.0012%
Out-of-pocket maximum
$1,120.91 of $3,000.0037%
Copays
office $40.00, specialist $50.00, emergency $350.00
Physical therapy visits
22 of 20 used

Provider

Billing and rendering

Billing provider
Harbor Endocrine Associates
Endocrinology · taxonomy 207RE0101X
NPI
8826206194
Network
In network
Rendering NPI
7628560782
Location
Nashville, TN · TIN 64-6622080
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199214Office visit, established patient, moderate complexity5911$228.00$141.36——Review
283036Hemoglobin A1c5911$64.00$39.68——Review
Totals$292.00$181.04——
Diagnoses (ICD-10-CM)
  • 1. E11.65 Type 2 diabetes mellitus with hyperglycemiaprincipal
Claim header
Patient account
PA-465168
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-001741 (verified, link confidence 1.00).
EligibilityPassActive on 2026-01-01: MEDICARE-ADV-A (MA), effective 2021-05-01.
Timely filingPassReceived 5 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Harbor Endocrine Associates (8826206194).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)ReviewCO97Modifier 59 used on a normally bundled code pair; the operative note must document a distinct procedural service.
Benefit included in another service already adjudicated
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Left for review: soft signals only, no hard rule fired.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Harbor Endocrine Associates2026-01-01 13:37

    Established patient presents with type 2 diabetes mellitus with hyperglycemia; symptoms reviewed and vitals within expected range. Separate procedure performed at a distinct anatomical site during the same encounter; see operative note for site detail.

  • SystemSystem: Claims system2026-01-06 03:26

    NCCI edit: modifier 59 used on a code pair that is normally bundled. Operative note requested.

  • AdministrativeExaminer: R. Patel (Claims Examiner II)2026-01-06 10:18

    Reviewed with the member's history on file. Holding for the items listed above.

Attachments

Documents received with the claim

  • Medical recordrecords_PA-465168.pdf20 pages

    Operative note describing procedures at two distinct anatomical sites.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineReview2026-10-21 13:43
    Bundling (NCCI): Modifier 59 used on a normally bundled code pair; the operative note must document a distinct procedural service.
  2. AI recommendationApproved2026-10-21 14:15
    The claim is for an office visit and a Hemoglobin A1c test, both of which are covered under the member's plan. The provider is in-network, and the member is eligible. The claim passed all deterministic rules checks except for the NCCI edit, which was flagged due to the use of modifier 59 on a normally bundled code pair. However, the clinical note and operative note provided in the attachments confirm that the procedures were performed at distinct anatomical sites, justifying the use of modifier 59. Therefore, the claim is approved.
  3. AI recommendation recordedR. Patel (Claims Examiner II)2026-10-21 14:15 · baf21730

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

apac.amazon.nova-pro-v1:0 · prompt adjudicate-v1 · policy v1 · assist mode

Approvedconfidence 0.95 Validated

The claim is for an office visit and a Hemoglobin A1c test, both of which are covered under the member's plan. The provider is in-network, and the member is eligible. The claim passed all deterministic rules checks except for the NCCI edit, which was flagged due to the use of modifier 59 on a normally bundled code pair. However, the clinical note and operative note provided in the attachments confirm that the procedures were performed at distinct anatomical sites, justifying the use of modifier 59. Therefore, the claim is approved.

Evidence cited: [C][DX][L1][L2][PRV][IDN][COV][R-identity][R-eligibility][R-timely_filing][R-duplicate][R-prior_auth][R-network][R-clinical_edit][R-ncci][R-benefit_limit][R-completeness][R-high_dollar][N1][N2][N3][A1]
Latency
2,038 ms
Tokens
1,338 in / 265 out
Cost
$0.0019
Input hash 1e2397cfff4fb237… · identifiers withheld from the model: name, dob, member_id

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Pre-filled from the AI recommendation. Change anything before you record it.
Outcome
585 characters
ExaminerR. Patel (Claims Examiner II)
Will apply: approve

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Unbundling supported

Modifier 59 supported: distinct anatomical site documented.