Claims workbench/CLM-2026-017445
Professional claim · CMS-1500 · EDI 837P

CLM-2026-017445

Heritage Primary Care Associates, Family Medicine. Service 2026-07-15 at office (POS 11). Received 2026-08-26.

Denied
Billed
$448.00
2 lines
Allowed
$277.76
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-10683-37
Date of birth
1998-04-27
Identity
Verified2 records, confidence 0.99
Claim record
CLMCLM-410921
Relationship
Self, Sacramento, CA

Coverage and accumulators

Found by member ID

Plan
MEDICARE-ADV-A MA group GRP-5513
Coverage period
2022-12-01 to 2026-06-06
Deductible
$435.64 of $3,500.0012%
Out-of-pocket maximum
$3,419.25 of $14,000.0024%
Copays
office $20.00, specialist $50.00, emergency $350.00
Physical therapy visits
21 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Primary Care Associates
Family Medicine · taxonomy 207Q00000X
NPI
8400209101
Network
In network
Rendering NPI
7938703569
Location
San Diego, CA · TIN 62-9200818
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199203Office visit, new patient, low complexity—11$205.00$127.10——DeniedCO27
299395Preventive visit, 18-39 years—12$243.00$150.66——DeniedCO27
Totals$448.00$277.76——
Diagnoses (ICD-10-CM)
  • 1. J06.9 Acute upper respiratory infection, unspecifiedprincipal
  • 2. I10 Essential (primary) hypertension
Claim header
Patient account
PA-360155
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-028457 (verified, link confidence 0.99).
EligibilityFailCO27Date of service 2026-07-15 is after coverage terminated on 2026-06-06.
Expenses incurred after coverage terminated
Timely filingPassReceived 42 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Primary Care Associates (8400209101).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Primary Care Associates2026-07-15 09:43

    Follow-up for acute upper respiratory infection, unspecified. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-08-26 06:32

  • AdministrativeExaminer: M. Alvarez (Claims Examiner I)2026-08-26 09:45

    Called the provider office; awaiting documentation.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Eligibility: Date of service 2026-07-15 is after coverage terminated on 2026-06-06.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.