Claims workbench/CLM-2026-017461
Professional claim · CMS-1500 · EDI 837P

CLM-2026-017461

Mesa Physical Therapy, Physical Therapy. Service 2026-03-31 at office (POS 11). Received 2026-05-12.

Denied
Billed
$110.00
1 line
Allowed
$68.20
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-61826-02
Date of birth
2002-06-02
Identity
Verified2 records, confidence 0.99
Claim record
CLMCLM-431618
Relationship
Spouse, Dallas, TX

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-9949
Coverage period
2023-10-01 to 2026-03-18
Deductible
$246.33 of $500.0049%
Out-of-pocket maximum
$174.30 of $2,000.009%
Copays
office $40.00, specialist $75.00, emergency $250.00
Physical therapy visits
13 of 20 used

Provider

Billing and rendering

Billing provider
Mesa Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
5720231351
Network
In network
Rendering NPI
2892495112
Location
Scottsdale, AZ · TIN 18-6108832
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—21$110.00$68.20——DeniedCO27
Totals$110.00$68.20——
Diagnoses (ICD-10-CM)
  • 1. Z47.1 Aftercare following joint replacement surgeryprincipal
Claim header
Patient account
PA-720463
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-030410 (verified, link confidence 0.99).
EligibilityFailCO27Date of service 2026-03-31 is after coverage terminated on 2026-03-18.
Expenses incurred after coverage terminated
Timely filingPassReceived 42 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Mesa Physical Therapy (5720231351).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 13 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Mesa Physical Therapy2026-03-31 18:22

    Established patient presents with aftercare following joint replacement surgery; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-05-12 06:41

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Eligibility: Date of service 2026-03-31 is after coverage terminated on 2026-03-18.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.