Claims workbench/CLM-2026-017468
Professional claim · CMS-1500 · EDI 837P

CLM-2026-017468

Northgate Internal Medicine Associates, Internal Medicine. Service 2026-08-09 at office (POS 11). Received 2026-08-15.

Needs review
Billed
$553.00
2 lines
Allowed
$342.86
if approved
Plan pays
—
Needs review
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Review
CO97
Decided by
Nobody yet
open

Member

Resolved through the identity graph

Member ID
UHC-37663-59
Date of birth
1989-04-11
Identity
Verified2 records, confidence 1.00
Claim record
CLMCLM-411170
Relationship
Self, Chandler, AZ

Coverage and accumulators

Found by member ID

Plan
CORE-HMO HMO group GRP-4985
Coverage period
2023-10-01 to present
Deductible
$1,709.66 of $3,500.0049%
Out-of-pocket maximum
$2,135.02 of $10,500.0020%
Copays
office $30.00, specialist $50.00, emergency $150.00
Physical therapy visits
6 of 20 used

Provider

Billing and rendering

Billing provider
Northgate Internal Medicine Associates
Internal Medicine · taxonomy 207R00000X
NPI
1858506821
Network
In network
Rendering NPI
3993817949
Location
Charlotte, NC · TIN 84-6447646
Authorisation / referral
none / REF455346

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199215Office visit, established patient, high complexity5911$299.00$185.38——Review
299214Office visit, established patient, moderate complexity5911$254.00$157.48——Review
Totals$553.00$342.86——
Diagnoses (ICD-10-CM)
  • 1. I10 Essential (primary) hypertensionprincipal
Claim header
Patient account
PA-457328
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-040265 (verified, link confidence 1.00).
EligibilityPassActive on 2026-08-09: CORE-HMO (HMO), effective 2023-10-01.
Timely filingPassReceived 6 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Northgate Internal Medicine Associates (1858506821).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)ReviewCO97Modifier 59 used on a normally bundled code pair; the operative note must document a distinct procedural service.
Benefit included in another service already adjudicated
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Left for review: soft signals only, no hard rule fired.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Northgate Internal Medicine Associates2026-08-09 18:45

    Patient seen for essential (primary) hypertension. Both procedures were performed at the same site during the same session as part of one service.

  • SystemSystem: Claims system2026-08-15 02:52

    NCCI edit: modifier 59 used on a code pair that is normally bundled. Operative note requested.

  • AdministrativeExaminer: M. Alvarez (Claims Examiner I)2026-08-15 17:57

    Reviewed with the member's history on file. Holding for the items listed above.

Attachments

Documents received with the claim

  • Medical recordrecords_PA-457328.pdf7 pages

    Operative note describes a single procedure at one site; no separate session.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineReview2026-10-21 13:43
    Bundling (NCCI): Modifier 59 used on a normally bundled code pair; the operative note must document a distinct procedural service.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0091232026-06-22Canyon Internal Medicine Associates$643.00Needs review
CLM-2026-0091222026-06-22Canyon Internal Medicine Associates$643.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

The rules engine left this claim for review. The AI adjudicator can read the evidence pack (lines, notes, attachments, coverage, history) and recommend an outcome with citations.

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO97scenario: Unbundling

Bundled code pair; modifier 59 not supported by the operative note.