Claims workbench/CLM-2026-017476
Institutional claim · UB-04 · EDI 837I

CLM-2026-017476

Sunrise Imaging Center, Radiology. Service 2025-12-31 at outpatient hospital (POS 22). Received 2026-02-10.

Denied
Billed
$4,469.00
2 lines
Allowed
$2,457.95
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO197
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member
Emily Le
Member ID
UHC-71304-15
Date of birth
1997-12-09
Identity
Verified2 records, confidence 0.99
Claim record
CLMCLM-403642
Relationship
Self, Atlanta, GA

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-8368
Coverage period
2021-08-01 to present
Deductible
$163.84 of $500.0033%
Out-of-pocket maximum
$389.49 of $1,000.0039%
Copays
office $30.00, specialist $50.00, emergency $350.00
Physical therapy visits
15 of 20 used

Provider

Billing and rendering

Billing provider
Sunrise Imaging Center
Radiology · taxonomy 2085R0202X
NPI
9418627425
Network
In network
Rendering NPI
9418627425
Location
Mesa, AZ · TIN 78-4773350
Authorisation / referral
none / REF754151

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
174177
rev 0350
CT abdomen and pelvis with contrast—11$2,257.00$1,241.35——DeniedCO197
270553
rev 0610
MRI brain with and without contrast—11$2,212.00$1,216.60——DeniedCO197
Totals$4,469.00$2,457.95——
Diagnoses (ICD-10-CM)
  • 1. R51.9 Headache, unspecifiedprincipal
  • 2. M25.561 Pain in right knee
Claim header
Patient account
PA-213020
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-007891 (verified, link confidence 0.99).
EligibilityPassActive on 2025-12-31: NAVIGATE-HMO (HMO), effective 2021-08-01.
Timely filingPassReceived 41 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationFailCO19774177, 70553 require precertification; no authorisation number on the claim.
Precertification or authorization absent
Provider networkPassIn-network provider Sunrise Imaging Center (9418627425).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Sunrise Imaging Center2025-12-31 12:42

    Established patient presents with headache, unspecified; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-02-10 03:46

    Procedure requires precertification; no authorisation number on the claim and none found in the UM system.

  • AdministrativeExaminer: M. Alvarez (Claims Examiner I)2026-02-10 10:58

    Reviewed with the member's history on file. Holding for the items listed above.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-213020.pdf3 pages

    Itemised statement totalling $4469.00 across 2 lines.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Prior authorisation: 74177, 70553 require precertification; no authorisation number on the claim.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO197scenario: No auth

Precertification required and absent.