CLM-2026-017537
Lakeside Behavioral Health, Behavioral Health. Service 2026-07-02 at office (POS 11). Received 2026-08-16.
Member
Resolved through the identity graph
- Member
- Ann Gilbert
- Member ID
- UHC-20636-06
- Date of birth
- 2004-10-07
- Identity
- Verified6 records, confidence 0.99
- Claim record
- CLMCLM-403167
- Relationship
- Self, Chandler, AZ
Coverage and accumulators
Found by member ID
- Plan
- NAVIGATE-HMO HMO group GRP-9106
- Coverage period
- 2024-07-01 to present
- Deductible
- $220.45 of $500.0044%
- Out-of-pocket maximum
- $76.67 of $1,500.005%
- Copays
- office $40.00, specialist $75.00, emergency $250.00
- Physical therapy visits
- 3 of 20 used
Provider
Billing and rendering
- Billing provider
- Lakeside Behavioral HealthBehavioral Health · taxonomy 103T00000X
- NPI
- 2763853613
- Network
- Out of network
- Rendering NPI
- 1275417693
- Location
- Austin, TX · TIN 90-0644488
- Authorisation / referral
- none / REF189622
Service lines
CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line
| Line | Code | Description | Mod. | Units | Dx | Billed | Allowed | Member | Plan | Line status |
|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 90837 | Psychotherapy, 60 minutes | — | 1 | 1 | $228.00 | $102.60 | — | — | DeniedCO204 |
| Totals | $228.00 | $102.60 | — | — | ||||||
- 1. F90.2 ADHD, combined typeprincipal
- 2. F41.1 Generalized anxiety disorder
- Patient account
- PA-608755
- Frequency code
- 1 (original)
- Accident
- No
- DRG
- —
- Admit / discharge
- —
- Landed
- 2026-10-21 13:43
Rules engine
CLAIMS-ADJ v1: 11 checks, 1 needing attention
| Check | Result | Code | Detail |
|---|---|---|---|
| Member identity | Pass | Attached to MBR-004007 (verified, link confidence 0.99). | |
| Eligibility | Pass | Active on 2026-07-02: NAVIGATE-HMO (HMO), effective 2024-07-01. | |
| Timely filing | Pass | Received 45 days after service (limit 90). | |
| Duplicate check | Pass | No matching prior claim in the duplicate window. | |
| Prior authorisation | Pass | No line requires precertification. | |
| Provider network | Fail | CO204 | Billing provider 2763853613 is out of network and the HMO plan has no out-of-network benefit. Service not covered under the member's plan |
| Medical necessity | Pass | Diagnosis supports the procedures billed. | |
| Bundling (NCCI) | Pass | No bundling conflicts. | |
| Benefit limits | Pass | No limited benefit on this claim. | |
| Completeness | Pass | Required documentation present. | |
| High-dollar review | Pass | Within the auto-adjudication ceiling. |
Notes
Provider, system and examiner notes on this claim
- ClinicalProvider: Lakeside Behavioral Health2026-07-02 18:02
Established patient presents with adhd, combined type; symptoms reviewed and vitals within expected range.
- SystemSystem: Claims system2026-08-16 02:43
Billing provider is out of network and the member's plan has no out-of-network benefit outside of emergencies.
- AdministrativeExaminer: R. Patel (Claims Examiner II)2026-08-16 08:08
Reviewed with the member's history on file. Holding for the items listed above.
Attachments
Documents received with the claim
Claim history
Every event on this claim, sealed in the audit chain
- Rules engineDenied2026-10-21 13:43Provider network: Billing provider 2763853613 is out of network and the HMO plan has no out-of-network benefit.
Other claims for this member
Same resolved identity
| Claim | Service | Provider | Billed | Status |
|---|---|---|---|---|
| CLM-2026-005087 | 2026-08-19 | Harbor Regional Medical Center | $2,502.00 | Approved |
| CLM-2026-007752 | 2026-07-20 | Desert Internal Medicine Associates | $410.00 | Approved |
| CLM-2026-028201 | 2026-07-25 | Sunrise Dermatology Clinic | $474.00 | Denied |
| CLM-2026-018593 | 2026-06-17 | Unity Internal Medicine Associates | $318.00 | Denied |
AI recommendation
assist mode · apac.amazon.nova-pro-v1:0
Examiner decision
Denied by Claims rules engine; an examiner may still override
Evaluation truth
Hidden label from the synthetic generator; never shown to the model
No out-of-network benefit on this plan.