Claims workbench/CLM-2026-017565
Professional claim · CMS-1500 · Paper

CLM-2026-017565

Harbor Primary Care Associates, Family Medicine. Service 2026-06-29 at office (POS 11). Received 2026-07-28.

DeniedOut of network
Billed
$45.00
1 line
Allowed
$20.25
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO204
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-41493-30
Date of birth
1963-09-19
Identity
Verified4 records, confidence 0.99
Claim record
CLMCLM-426805
Relationship
Spouse, Jacksonville, FL

Coverage and accumulators

Found by member ID

Plan
SELECT-EPO EPO group GRP-2153
Coverage period
2022-05-01 to present
Deductible
$2,022.66 of $2,500.0081%
Out-of-pocket maximum
$1,747.30 of $10,000.0017%
Copays
office $20.00, specialist $75.00, emergency $150.00
Physical therapy visits
16 of 20 used

Provider

Billing and rendering

Billing provider
Harbor Primary Care Associates
Family Medicine · taxonomy 207Q00000X
NPI
4898939200
Network
Out of network
Rendering NPI
9955388134
Location
Austin, TX · TIN 23-1128130
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
190471Immunization administration—11$45.00$20.25——DeniedCO204
Totals$45.00$20.25——
Diagnoses (ICD-10-CM)
  • 1. E11.9 Type 2 diabetes mellitus without complicationsprincipal
Claim header
Patient account
PA-607259
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-006182 (verified, link confidence 0.99).
EligibilityPassActive on 2026-06-29: SELECT-EPO (EPO), effective 2022-05-01.
Timely filingPassReceived 29 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkFailCO204Billing provider 4898939200 is out of network and the EPO plan has no out-of-network benefit.
Service not covered under the member's plan
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Harbor Primary Care Associates2026-06-29 15:16

    Follow-up for type 2 diabetes mellitus without complications. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-07-28 05:39

    Billing provider is out of network and the member's plan has no out-of-network benefit outside of emergencies.

  • AdministrativeExaminer: D. Okafor (Medical Director, MD)2026-07-28 13:25

    Called the provider office; awaiting documentation.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Provider network: Billing provider 4898939200 is out of network and the EPO plan has no out-of-network benefit.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0001792026-05-12Heritage Primary Care Associates$346.00Approved
CLM-2026-0062992026-01-05Summit Counseling Center$191.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO204scenario: Oon hmo

No out-of-network benefit on this plan.