Claims workbench/CLM-2026-017753
Professional claim · CMS-1500 · EDI 837P

CLM-2026-017753

Lakeside Physical Therapy, Physical Therapy. Service 2025-11-30 at office (POS 11). Received 2026-06-05.

Denied
Billed
$407.00
2 lines
Allowed
$252.34
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO29
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-77759-59
Date of birth
1960-10-28
Identity
Verified3 records, confidence 0.99
Claim record
CLMCLM-428638
Relationship
Self, Jacksonville, FL

Coverage and accumulators

Found by member ID

Plan
CORE-HMO HMO group GRP-8763
Coverage period
2024-11-01 to present
Deductible
$1,064.67 of $1,500.0071%
Out-of-pocket maximum
$13.43 of $3,000.000%
Copays
office $40.00, specialist $60.00, emergency $350.00
Physical therapy visits
4 of 20 used

Provider

Billing and rendering

Billing provider
Lakeside Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
9861124797
Network
In network
Rendering NPI
6313874227
Location
Houston, TX · TIN 40-0662041
Authorisation / referral
none / REF814186

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—41$356.00$220.72——DeniedCO29
297014Electrical stimulation, unattended—11$51.00$31.62——DeniedCO29
Totals$407.00$252.34——
Diagnoses (ICD-10-CM)
  • 1. M54.50 Low back pain, unspecifiedprincipal
  • 2. M75.100 Unspecified rotator cuff tear, unspecified shoulder
Claim header
Patient account
PA-939687
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-025892 (verified, link confidence 0.99).
EligibilityPassActive on 2025-11-30: CORE-HMO (HMO), effective 2024-11-01.
Timely filingFailCO29Received 187 days after the last date of service (limit 90).
Time limit for filing has expired
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Lakeside Physical Therapy (9861124797).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 4 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Lakeside Physical Therapy2025-11-30 12:19

    Follow-up for low back pain, unspecified. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-06-05 06:46

    Received more than 90 days after the last date of service. Check for a timely-filing waiver before finalising.

  • AdministrativeExaminer: R. Patel (Claims Examiner II)2026-06-05 12:23

    Called the provider office; awaiting documentation.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Timely filing: Received 187 days after the last date of service (limit 90).

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO29scenario: Late filing

Received after the timely-filing limit.