Claims workbench/CLM-2026-017802
Professional claim · CMS-1500 · EDI 837P

CLM-2026-017802

Riverside Internal Medicine Associates, Internal Medicine. Service 2025-12-05 at office (POS 11). Received 2026-01-09.

ApprovedOut of network
Billed
$393.00
1 line
Allowed
$176.85
contract rate applied
Plan pays
$151.85
approved
Member owes
$25.00
copay / deductible / 30% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member
Joe Hicks
Member ID
UHC-33142-39
Date of birth
1963-10-13
Identity
Verified3 records, confidence 1.00
Claim record
CLMCLM-427546
Relationship
Self, Phoenix, AZ

Coverage and accumulators

Found by member ID

Plan
MEDICARE-ADV-A MA group GRP-6544
Coverage period
2021-03-01 to present
Deductible
$427.61 of $1,500.0029%
Out-of-pocket maximum
$462.34 of $3,000.0015%
Copays
office $25.00, specialist $50.00, emergency $150.00
Physical therapy visits
18 of 20 used

Provider

Billing and rendering

Billing provider
Riverside Internal Medicine Associates
Internal Medicine · taxonomy 207R00000X
NPI
9956855107
Network
Out of network
Rendering NPI
9116500841
Location
Denver, CO · TIN 43-9760539
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199215Office visit, established patient, high complexity—11$393.00$176.85$25.00$151.85Paid
Totals$393.00$176.85$25.00$151.85
Diagnoses (ICD-10-CM)
  • 1. E11.65 Type 2 diabetes mellitus with hyperglycemiaprincipal
Claim header
Patient account
PA-332256
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-002840 (verified, link confidence 1.00).
EligibilityPassActive on 2025-12-05: MEDICARE-ADV-A (MA), effective 2021-03-01.
Timely filingPassReceived 35 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkNoteOut-of-network provider; priced at the out-of-network allowance, balance billing may apply.
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Riverside Internal Medicine Associates2025-12-05 09:52

    Patient seen for type 2 diabetes mellitus with hyperglycemia. Authorisation was obtained by phone from the plan on the day before service; reference number recorded on the face sheet.

  • SystemSystem: Claims system2026-01-09 01:01

    Authorisation number on the claim does not match the UM system format. Provider states it was issued by phone.

Attachments

Documents received with the claim

  • Prior auth letterface_sheet_PA-332256.pdf1 page

    Provider face sheet with a handwritten authorisation reference; no plan letterhead.

Explanation of benefits

What the member will see

Amount billed
$393.00
Plan discount
$216.15
out-of-network allowance
Plan paid
$151.85
You may owe
$25.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-22 12:44
    Provider network: Out-of-network provider; priced at the out-of-network allowance, balance billing may apply.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0071562026-07-21Harbor Medical Group$265.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

PendedCO197scenario: Auth unverifiable

Authorisation must be confirmed with UM before payment.