Claims workbench/CLM-2026-017845
Professional claim · CMS-1500 · EDI 837P

CLM-2026-017845

Evergreen Medical Group, Internal Medicine. Service 2026-08-01 at office (POS 11). Received 2026-08-04.

DeniedOut of network
Billed
$351.00
1 line
Allowed
$157.95
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-68631-94
Date of birth
1957-02-11
Identity
Verified3 records, confidence 1.00
Claim record
CLMCLM-411914
Relationship
Spouse, Los Angeles, CA

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-6938
Coverage period
2024-07-01 to 2026-06-25
Deductible
$217.06 of $1,000.0022%
Out-of-pocket maximum
$1,706.70 of $4,000.0043%
Copays
office $25.00, specialist $40.00, emergency $350.00
Physical therapy visits
18 of 20 used

Provider

Billing and rendering

Billing provider
Evergreen Medical Group
Internal Medicine · taxonomy 207R00000X
NPI
4796859906
Network
Out of network
Rendering NPI
1617180553
Location
Denver, CO · TIN 29-0340886
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199215Office visit, established patient, high complexity—11$351.00$157.95——DeniedCO27
Totals$351.00$157.95——
Diagnoses (ICD-10-CM)
  • 1. E11.65 Type 2 diabetes mellitus with hyperglycemiaprincipal
  • 2. I10 Essential (primary) hypertension
Claim header
Patient account
PA-322998
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 2 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-036315 (verified, link confidence 1.00).
EligibilityFailCO27Date of service 2026-08-01 is after coverage terminated on 2026-06-25.
Expenses incurred after coverage terminated
Timely filingPassReceived 3 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkNoteOut-of-network provider; priced at the out-of-network allowance, balance billing may apply.
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Evergreen Medical Group2026-08-01 15:26

    Follow-up for type 2 diabetes mellitus with hyperglycemia. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-08-04 06:27

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Eligibility: Date of service 2026-08-01 is after coverage terminated on 2026-06-25. Provider network: Out-of-network provider; priced at the out-of-network allowance, balance billing may apply.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.