Claims workbench/CLM-2026-018044
Institutional claim · UB-04 · EDI 837I

CLM-2026-018044

Sunrise Digestive Health Center, Gastroenterology. Service 2026-08-03 at outpatient hospital (POS 22). Received 2026-08-14.

DeniedOut of network
Billed
$1,647.00
1 line
Allowed
$741.15
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO204
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-01641-97
Date of birth
1989-02-20
Identity
Verified2 records, confidence 0.97
Claim record
CLMCLM-404322
Relationship
Self, Seattle, WA

Coverage and accumulators

Found by member ID

Plan
SELECT-EPO EPO group GRP-8309
Coverage period
2025-04-01 to present
Deductible
$722.39 of $3,500.0021%
Out-of-pocket maximum
$1,857.45 of $7,000.0027%
Copays
office $40.00, specialist $75.00, emergency $150.00
Physical therapy visits
16 of 20 used

Provider

Billing and rendering

Billing provider
Sunrise Digestive Health Center
Gastroenterology · taxonomy 207RG0100X
NPI
5701797651
Network
Out of network
Rendering NPI
8489473230
Location
Nashville, TN · TIN 99-4024660
Authorisation / referral
PA2026457283 / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
143239
rev 0750
Upper GI endoscopy with biopsy—11$1,647.00$741.15——DeniedCO204
Totals$1,647.00$741.15——
Diagnoses (ICD-10-CM)
  • 1. R10.13 Epigastric painprincipal
Claim header
Patient account
PA-512892
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-027981 (verified, link confidence 0.97).
EligibilityPassActive on 2026-08-03: SELECT-EPO (EPO), effective 2025-04-01.
Timely filingPassReceived 11 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassAuthorisation PA2026457283 on file for 43239.
Provider networkFailCO204Billing provider 5701797651 is out of network and the EPO plan has no out-of-network benefit.
Service not covered under the member's plan
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Sunrise Digestive Health Center2026-08-03 11:48

    Established patient presents with epigastric pain; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-08-14 05:24

    Billing provider is out of network and the member's plan has no out-of-network benefit outside of emergencies.

  • AdministrativeExaminer: M. Alvarez (Claims Examiner I)2026-08-14 09:47

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

  • Prior auth letterPA2026457283_approval.pdf2 pages

    Utilisation management approval letter for 43239 (Upper GI endoscopy with biopsy), valid 2026-08-03 to 2026-11-01.

  • Itemized billitemized_PA-512892.pdf8 pages

    Itemised statement totalling $1647.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Provider network: Billing provider 5701797651 is out of network and the EPO plan has no out-of-network benefit.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO204scenario: Oon hmo

No out-of-network benefit on this plan.