Claims workbench/CLM-2026-018092
Institutional claim · UB-04 · EDI 837I

CLM-2026-018092

Sunrise Community Hospital, Emergency Medicine. Service 2025-09-06 at emergency room (POS 23). Received 2026-01-20.

DeniedOut of network
Billed
$1,299.00
1 line
Allowed
$584.55
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO29
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-57656-67
Date of birth
1980-11-13
Identity
Verified2 records, confidence 0.99
Claim record
CLMCLM-411571
Relationship
Spouse, Tempe, AZ

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-2413
Coverage period
2024-01-01 to present
Deductible
$259.31 of $500.0052%
Out-of-pocket maximum
$105.16 of $1,500.007%
Copays
office $25.00, specialist $75.00, emergency $250.00
Physical therapy visits
18 of 20 used

Provider

Billing and rendering

Billing provider
Sunrise Community Hospital
Emergency Medicine · taxonomy 207P00000X
NPI
2411187117
Network
Out of network
Rendering NPI
2411187117
Location
Tempe, AZ · TIN 19-3902018
Authorisation / referral
none / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199284
rev 0450
Emergency department visit, high severity—11$1,299.00$584.55——DeniedCO29
Totals$1,299.00$584.55——
Diagnoses (ICD-10-CM)
  • 1. R55 Syncope and collapseprincipal
  • 2. R10.9 Unspecified abdominal pain
Claim header
Patient account
PA-862885
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 2 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-005926 (verified, link confidence 0.99).
EligibilityPassActive on 2025-09-06: UNKNOWN (PPO), effective 2024-01-01.
Timely filingFailCO29Received 136 days after the last date of service (limit 90).
Time limit for filing has expired
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkNoteOut-of-network provider; priced at the out-of-network allowance, balance billing may apply.
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Sunrise Community Hospital2025-09-06 14:58

    Follow-up for syncope and collapse. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-01-20 00:16

    Received more than 90 days after the last date of service. Check for a timely-filing waiver before finalising.

  • AdministrativeExaminer: T. Nguyen (Senior Claims Examiner)2026-01-20 08:56

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-862885.pdf4 pages

    Itemised statement totalling $1299.00 across 1 line.

  • Er reported_report_PA-862885.pdf4 pages

    Emergency department record: triage acuity 4, chief complaint syncope and collapse.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Timely filing: Received 136 days after the last date of service (limit 90). Provider network: Out-of-network provider; priced at the out-of-network allowance, balance billing may apply.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO29scenario: Late filing

Received after the timely-filing limit.