Claims workbench/CLM-2026-018136
Professional claim · CMS-1500 · EDI 837P

CLM-2026-018136

Heritage Medical Group, Family Medicine. Service 2026-04-23 at office (POS 11). Received 2026-05-02.

DeniedOut of network
Billed
$388.00
3 lines
Allowed
$174.60
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO204
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-37162-48
Date of birth
1938-01-18
Identity
Verified5 records, confidence 0.99
Claim record
CLMCLM-421941
Relationship
Self, Scottsdale, AZ

Coverage and accumulators

Found by member ID

Plan
CORE-HMO HMO group GRP-4005
Coverage period
2023-01-01 to present
Deductible
$1,506.88 of $2,500.0060%
Out-of-pocket maximum
$2,233.94 of $10,000.0022%
Copays
office $40.00, specialist $40.00, emergency $150.00
Physical therapy visits
3 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Medical Group
Family Medicine · taxonomy 207Q00000X
NPI
1536032422
Network
Out of network
Rendering NPI
4270261397
Location
Denver, CO · TIN 49-9592909
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199213Office visit, established patient, low complexity—11$159.00$71.55——DeniedCO204
299203Office visit, new patient, low complexity2511$198.00$89.10——DeniedCO204
390471Immunization administration2511$31.00$13.95——DeniedCO204
Totals$388.00$174.60——
Diagnoses (ICD-10-CM)
  • 1. Z00.00 Encounter for general adult medical examination without abnormal findingsprincipal
Claim header
Patient account
PA-881811
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 2 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-009736 (verified, link confidence 0.99).
EligibilityPassActive on 2026-04-23: CORE-HMO (HMO), effective 2023-01-01.
Timely filingPassReceived 9 days after service (limit 90).
Duplicate checkReviewDUPSame member, date of service and procedures as CLM-2026-018135, billed by a different provider.
Possible duplicate
Prior authorisationPassNo line requires precertification.
Provider networkFailCO204Billing provider 1536032422 is out of network and the HMO plan has no out-of-network benefit.
Service not covered under the member's plan
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Medical Group2026-04-23 14:11

    Established patient presents with encounter for general adult medical examination without abnormal findings; symptoms reviewed and vitals within expected range. Patient was seen earlier the same day by another provider for an unrelated complaint.

  • SystemSystem: Claims system2026-05-02 03:02

    Edit 018 fired on a different billing provider for the same date of service. Needs review before release.

  • AdministrativeExaminer: R. Patel (Claims Examiner II)2026-05-02 13:07

    Member services inquiry logged on this claim; member asked about the status of payment.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Duplicate check: Same member, date of service and procedures as CLM-2026-018135, billed by a different provider. Provider network: Billing provider 1536032422 is out of network and the HMO plan has no out-of-network benefit.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0181352026-04-23Valley Family Practice$388.00Approved
CLM-2026-0118572026-03-14Riverside Clinical Laboratories$125.00Approved
CLM-2026-0246942026-01-30Summit Regional Medical Center$2,797.00Needs review

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Possible duplicate

Different billing provider; separately payable.