Claims workbench/CLM-2026-018209
Institutional claim · UB-04 · EDI 837I

CLM-2026-018209

Heritage GI Associates, Gastroenterology. Service 2026-08-12 at outpatient hospital (POS 22). Received 2026-09-04.

Denied
Billed
$4,228.00
2 lines
Allowed
$2,325.40
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO197
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-55243-09
Date of birth
1988-09-27
Identity
Verified3 records, confidence 0.99
Claim record
CLMCLM-429258
Relationship
Self, Phoenix, AZ

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-6027
Coverage period
2022-06-01 to present
Deductible
$463.50 of $1,500.0031%
Out-of-pocket maximum
$1,399.16 of $4,500.0031%
Copays
office $40.00, specialist $60.00, emergency $350.00
Physical therapy visits
18 of 20 used

Provider

Billing and rendering

Billing provider
Heritage GI Associates
Gastroenterology · taxonomy 207RG0100X
NPI
1403256369
Network
In network
Rendering NPI
9218257746
Location
Phoenix, AZ · TIN 80-4628895
Authorisation / referral
none / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
143239
rev 0750
Upper GI endoscopy with biopsy—11$1,593.00$876.15——DeniedCO197
245378
rev 0750
Colonoscopy, diagnostic—11,2$2,635.00$1,449.25——DeniedCO197
Totals$4,228.00$2,325.40——
Diagnoses (ICD-10-CM)
  • 1. R10.13 Epigastric painprincipal
  • 2. K21.9 Gastro-esophageal reflux disease without esophagitis
Claim header
Patient account
PA-625166
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-025748 (verified, link confidence 0.99).
EligibilityPassActive on 2026-08-12: CHOICE-PLUS-PPO (PPO), effective 2022-06-01.
Timely filingPassReceived 23 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationFailCO19743239, 45378 require precertification; no authorisation number on the claim.
Precertification or authorization absent
Provider networkPassIn-network provider Heritage GI Associates (1403256369).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage GI Associates2026-08-12 14:03

    Follow-up for epigastric pain. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-09-04 00:40

    Procedure requires precertification; no authorisation number on the claim and none found in the UM system.

  • AdministrativeExaminer: R. Patel (Claims Examiner II)2026-09-04 13:18

    Member services inquiry logged on this claim; member asked about the status of payment.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-625166.pdf4 pages

    Itemised statement totalling $4228.00 across 2 lines.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Prior authorisation: 43239, 45378 require precertification; no authorisation number on the claim.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0075792026-03-19Canyon Counseling Center$274.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO197scenario: No auth

Precertification required and absent.