Claims workbench/CLM-2026-018409
Institutional claim · UB-04 · EDI 837I

CLM-2026-018409

Heritage Digestive Health Center, Gastroenterology. Service 2026-02-16 at outpatient hospital (POS 22). Received 2026-03-24.

Denied
Billed
$1,306.00
1 line
Allowed
$718.30
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO197
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-05923-12
Date of birth
2001-11-16
Identity
Provisional1 records, confidence 1.00
Claim record
CLMCLM-424230
Relationship
Child, Miami, FL

Coverage and accumulators

Found by member ID

Plan
- PPO group GRP-7977
Coverage period
2024-08-01 to present
Deductible
$268.04 of $1,500.0018%
Out-of-pocket maximum
$812.62 of $3,000.0027%
Copays
office $30.00, specialist $50.00, emergency $350.00
Physical therapy visits
5 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Digestive Health Center
Gastroenterology · taxonomy 207RG0100X
NPI
4437349366
Network
In network
Rendering NPI
6282286957
Location
San Diego, CA · TIN 67-1701611
Authorisation / referral
none / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
143239
rev 0750
Upper GI endoscopy with biopsy—11$1,306.00$718.30——DeniedCO197
Totals$1,306.00$718.30——
Diagnoses (ICD-10-CM)
  • 1. K58.0 Irritable bowel syndrome with diarrheaprincipal
  • 2. Z12.11 Encounter for screening for malignant neoplasm of colon
Claim header
Patient account
PA-989731
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-021762 (provisional, link confidence 1.00).
EligibilityPassActive on 2026-02-16: - (PPO), effective 2024-08-01.
Timely filingPassReceived 36 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationFailCO19743239 require precertification; no authorisation number on the claim.
Precertification or authorization absent
Provider networkPassIn-network provider Heritage Digestive Health Center (4437349366).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Digestive Health Center2026-02-16 09:36

    Patient seen for irritable bowel syndrome with diarrhea.

  • SystemSystem: Claims system2026-03-24 05:55

    Procedure requires precertification; no authorisation number on the claim and none found in the UM system.

  • AdministrativeExaminer: M. Alvarez (Claims Examiner I)2026-03-24 12:31

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-989731.pdf8 pages

    Itemised statement totalling $1306.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Prior authorisation: 43239 require precertification; no authorisation number on the claim.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO197scenario: No auth

Precertification required and absent.