Claims workbench/CLM-2026-018602
Professional claim · CMS-1500 · EDI 837P

CLM-2026-018602

Unity Physical Therapy, Physical Therapy. Service 2026-04-15 at office (POS 11). Received 2026-05-20.

Denied
Billed
$204.00
1 line
Allowed
$126.48
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
LIM
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-95539-20
Date of birth
2005-06-25
Identity
Verified6 records, confidence 0.99
Claim record
CLMCLM-417954
Relationship
Self, Denver, CO

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-1864
Coverage period
2021-12-01 to present
Deductible
$3,054.58 of $3,500.0087%
Out-of-pocket maximum
$6,348.09 of $14,000.0045%
Copays
office $25.00, specialist $50.00, emergency $250.00
Physical therapy visits
22 of 20 used

Provider

Billing and rendering

Billing provider
Unity Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
8723835475
Network
In network
Rendering NPI
7423207407
Location
Houston, TX · TIN 17-6644986
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—31$204.00$126.48——DeniedLIM
Totals$204.00$126.48——
Diagnoses (ICD-10-CM)
  • 1. M75.100 Unspecified rotator cuff tear, unspecified shoulderprincipal
  • 2. M25.561 Pain in right knee
Claim header
Patient account
PA-709238
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-029240 (verified, link confidence 0.99).
EligibilityPassActive on 2026-04-15: CHOICE-PLUS-PPO (PPO), effective 2021-12-01.
Timely filingPassReceived 35 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Unity Physical Therapy (8723835475).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsFailLIMPhysical therapy visits used 22 of 20 for the plan year.
Benefit limit reached
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Unity Physical Therapy2026-04-15 12:57

    Established patient presents with unspecified rotator cuff tear, unspecified shoulder; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-05-20 06:47

    Member has used the annual physical-therapy visit benefit for the plan year.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Benefit limits: Physical therapy visits used 22 of 20 for the plan year.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0293452026-08-09Pinecrest Primary Care Associates$473.00Approved
CLM-2026-0277272026-05-04Pinecrest Diagnostic Imaging$2,032.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedLIMscenario: Benefit limit

Annual visit limit exhausted.