Claims workbench/CLM-2026-018818
Professional claim · CMS-1500 · Paper

CLM-2026-018818

Heritage Primary Care Associates, Family Medicine. Service 2026-08-13 at office (POS 11). Received 2026-09-13.

Billed
$352.00
3 lines
Allowed
$218.24
if approved
Plan pays
—
Pended
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Pend
IDQ
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-64046-69
Date of birth
1991-04-18
Identity
Provisional1 records, confidence 1.00
Claim record
CLMCLM-407145
Relationship
Self, Glendale, AZ

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-8609
Coverage period
2022-08-01 to present
Deductible
$881.55 of $1,000.0088%
Out-of-pocket maximum
$1,215.82 of $4,000.0030%
Copays
office $20.00, specialist $60.00, emergency $350.00
Physical therapy visits
5 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Primary Care Associates
Family Medicine · taxonomy 207Q00000X
NPI
2229159530
Network
In network
Rendering NPI
5159290928
Location
Houston, TX · TIN 14-5202877
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
136415Venipuncture—11$18.00$11.16——PendedIDQ
299214Office visit, established patient, moderate complexity—11,2$289.00$179.18——PendedIDQ
390471Immunization administration—11$45.00$27.90——PendedIDQ
Totals$352.00$218.24——
Diagnoses (ICD-10-CM)
  • 1. J06.9 Acute upper respiratory infection, unspecifiedprincipal
  • 2. E78.5 Hyperlipidemia, unspecified
Claim header
Patient account
PA-451548
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityFailIDQMember record is in open steward case CASE-003488; payment withheld until the identity is confirmed.
Member identity under steward review
EligibilityPassActive on 2026-08-13: NULL (PPO), effective 2022-08-01.
Timely filingPassReceived 31 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Primary Care Associates (2229159530).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Pended.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Primary Care Associates2026-08-13 11:39

    Patient seen for acute upper respiratory infection, unspecified.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules enginePended2026-10-21 13:43
    Member identity: Member record is in open steward case CASE-003488; payment withheld until the identity is confirmed.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.