Claims workbench/CLM-2026-018826
Professional claim · CMS-1500 · EDI 837P

CLM-2026-018826

Evergreen Family Practice, Family Medicine. Service 2026-09-20 at office (POS 11). Received 2026-10-04.

Denied
Billed
$465.00
2 lines
Allowed
$288.30
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-22576-11
Date of birth
1948-01-17
Identity
Verified2 records, confidence 0.99
Claim record
CLMCLM-411238
Relationship
Child, Orlando, FL

Coverage and accumulators

Found by member ID

Plan
OPTIONS-PPO PPO group GRP-6689
Coverage period
2021-08-01 to 2026-05-09
Deductible
$2,087.31 of $3,500.0060%
Out-of-pocket maximum
$2,584.92 of $10,500.0025%
Copays
office $40.00, specialist $60.00, emergency $350.00
Physical therapy visits
7 of 20 used

Provider

Billing and rendering

Billing provider
Evergreen Family Practice
Family Medicine · taxonomy 207Q00000X
NPI
5857456904
Network
In network
Rendering NPI
7032191604
Location
Austin, TX · TIN 44-5200426
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199395Preventive visit, 18-39 years—11$264.00$163.68——DeniedCO27
299214Office visit, established patient, moderate complexity—11,2$201.00$124.62——DeniedCO27
Totals$465.00$288.30——
Diagnoses (ICD-10-CM)
  • 1. J06.9 Acute upper respiratory infection, unspecifiedprincipal
  • 2. Z00.00 Encounter for general adult medical examination without abnormal findings
Claim header
Patient account
PA-615162
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-005108 (verified, link confidence 0.99).
EligibilityFailCO27Date of service 2026-09-20 is after coverage terminated on 2026-05-09.
Expenses incurred after coverage terminated
Timely filingPassReceived 14 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Evergreen Family Practice (5857456904).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Evergreen Family Practice2026-09-20 11:13

    Follow-up for acute upper respiratory infection, unspecified. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-10-04 04:53

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Eligibility: Date of service 2026-09-20 is after coverage terminated on 2026-05-09.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.