Claims workbench/CLM-2026-018840
Institutional claim · UB-04 · Provider portal

CLM-2026-018840

Evergreen Digestive Health Center, Gastroenterology. Service 2026-07-02 at outpatient hospital (POS 22). Received 2026-07-10.

Denied
Billed
$1,711.00
2 lines
Allowed
$941.05
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-76027-62
Date of birth
1979-08-09
Identity
Verified2 records, confidence 0.99
Claim record
CLMCLM-408124
Relationship
Child, Denver, CO

Coverage and accumulators

Found by member ID

Plan
- PPO group GRP-1268
Coverage period
2022-12-01 to 2026-05-25
Deductible
$2,053.77 of $2,500.0082%
Out-of-pocket maximum
$119.37 of $5,000.002%
Copays
office $20.00, specialist $60.00, emergency $150.00
Physical therapy visits
21 of 20 used

Provider

Billing and rendering

Billing provider
Evergreen Digestive Health Center
Gastroenterology · taxonomy 207RG0100X
NPI
7438481310
Network
In network
Rendering NPI
8131351537
Location
San Diego, CA · TIN 71-8732123
Authorisation / referral
PA2025572870 / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
188305
rev 0310
Surgical pathology, level IV—11$183.00$100.65——DeniedCO27
243239
rev 0750
Upper GI endoscopy with biopsy—11$1,528.00$840.40——DeniedCO27
Totals$1,711.00$941.05——
Diagnoses (ICD-10-CM)
  • 1. K58.0 Irritable bowel syndrome with diarrheaprincipal
  • 2. K21.9 Gastro-esophageal reflux disease without esophagitis
Claim header
Patient account
PA-769519
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-037957 (verified, link confidence 0.99).
EligibilityFailCO27Date of service 2026-07-02 is after coverage terminated on 2026-05-25.
Expenses incurred after coverage terminated
Timely filingPassReceived 8 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassAuthorisation PA2025572870 on file for 43239.
Provider networkPassIn-network provider Evergreen Digestive Health Center (7438481310).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Evergreen Digestive Health Center2026-07-02 13:44

    Follow-up for irritable bowel syndrome with diarrhea. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-07-10 06:55

  • AdministrativeExaminer: T. Nguyen (Senior Claims Examiner)2026-07-10 15:15

    Reviewed with the member's history on file. Holding for the items listed above.

Attachments

Documents received with the claim

  • Prior auth letterPA2025572870_approval.pdf2 pages

    Utilisation management approval letter for 88305 (Surgical pathology, level IV), valid 2026-07-02 to 2026-09-30.

  • Itemized billitemized_PA-769519.pdf4 pages

    Itemised statement totalling $1711.00 across 2 lines.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Eligibility: Date of service 2026-07-02 is after coverage terminated on 2026-05-25.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.