Claims workbench/CLM-2026-018857
Institutional claim · UB-04 · EDI 837I

CLM-2026-018857

Valley Bone and Joint Center, Orthopedic Surgery. Service 2026-05-12 at outpatient hospital (POS 22). Received 2026-08-19.

DeniedOut of network
Billed
$1,335.00
1 line
Allowed
$600.75
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO29
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-59937-01
Date of birth
1988-01-13
Identity
Verified2 records, confidence 0.97
Claim record
CLMCLM-408179
Relationship
Self, Tampa, FL

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-8308
Coverage period
2025-07-01 to present
Deductible
$44.25 of $1,000.004%
Out-of-pocket maximum
$308.49 of $4,000.008%
Copays
office $25.00, specialist $40.00, emergency $150.00
Physical therapy visits
18 of 20 used

Provider

Billing and rendering

Billing provider
Valley Bone and Joint Center
Orthopedic Surgery · taxonomy 207X00000X
NPI
9793653152
Network
Out of network
Rendering NPI
4829390267
Location
Mesa, AZ · TIN 68-9887889
Authorisation / referral
PA2026422306 / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
173721
rev 0610
MRI lower extremity joint without contrast—11$1,335.00$600.75——DeniedCO29
Totals$1,335.00$600.75——
Diagnoses (ICD-10-CM)
  • 1. M54.50 Low back pain, unspecifiedprincipal
  • 2. M25.561 Pain in right knee
Claim header
Patient account
PA-382482
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 2 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-042003 (verified, link confidence 0.97).
EligibilityPassActive on 2026-05-12: CHOICE-PLUS-PPO (PPO), effective 2025-07-01.
Timely filingFailCO29Received 99 days after the last date of service (limit 90).
Time limit for filing has expired
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassAuthorisation PA2026422306 on file for 73721.
Provider networkNoteOut-of-network provider; priced at the out-of-network allowance, balance billing may apply.
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Valley Bone and Joint Center2026-05-12 17:34

    Follow-up for low back pain, unspecified. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-08-19 03:03

    Received more than 90 days after the last date of service. Check for a timely-filing waiver before finalising.

Attachments

Documents received with the claim

  • Prior auth letterPA2026422306_approval.pdf2 pages

    Utilisation management approval letter for 73721 (MRI lower extremity joint without contrast), valid 2026-05-12 to 2026-08-10.

  • Itemized billitemized_PA-382482.pdf3 pages

    Itemised statement totalling $1335.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Timely filing: Received 99 days after the last date of service (limit 90). Provider network: Out-of-network provider; priced at the out-of-network allowance, balance billing may apply.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO29scenario: Late filing

Received after the timely-filing limit.