Claims workbench/CLM-2026-018962
Professional claim · CMS-1500 · EDI 837P

CLM-2026-018962

Pinecrest Physical Therapy, Physical Therapy. Service 2026-08-16 at office (POS 11). Received 2026-09-20.

Approved
Billed
$515.00
3 lines
Allowed
$319.30
contract rate applied
Plan pays
$299.30
approved
Member owes
$20.00
copay / deductible / 20% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-00503-91
Date of birth
1956-02-14
Identity
Verified4 records, confidence 1.00
Claim record
CLMCLM-428236
Relationship
Self, Orlando, FL

Coverage and accumulators

Found by member ID

Plan
SELECT-EPO EPO group GRP-6441
Coverage period
2021-01-01 to present
Deductible
$1,165.89 of $1,500.0078%
Out-of-pocket maximum
$1,430.26 of $3,000.0048%
Copays
office $20.00, specialist $75.00, emergency $350.00
Physical therapy visits
17 of 20 used

Provider

Billing and rendering

Billing provider
Pinecrest Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
8748441127
Network
In network
Rendering NPI
2030758876
Location
Miami, FL · TIN 41-8840384
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—41$256.00$158.72$20.00$138.72Paid
297014Electrical stimulation, unattended2511$60.00$37.20$0.00$37.20Paid
397161PT evaluation, low complexity—11$199.00$123.38$0.00$123.38Paid
Totals$515.00$319.30$20.00$299.30
Diagnoses (ICD-10-CM)
  • 1. M75.100 Unspecified rotator cuff tear, unspecified shoulderprincipal
  • 2. M25.561 Pain in right knee
Claim header
Patient account
PA-357492
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-023979 (verified, link confidence 1.00).
EligibilityPassActive on 2026-08-16: SELECT-EPO (EPO), effective 2021-01-01.
Timely filingPassReceived 35 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Pinecrest Physical Therapy (8748441127).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 17 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Pinecrest Physical Therapy2026-08-16 11:54

    Follow-up for unspecified rotator cuff tear, unspecified shoulder. Plan discussed, medications reconciled.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$515.00
Plan discount
$195.70
contracted rate
Plan paid
$299.30
You may owe
$20.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-21 13:43
    Clean claim.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0196332026-04-06Sunrise Imaging Center$2,380.00Denied

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.