Claims workbench/CLM-2026-019050
Professional claim · CMS-1500 · EDI 837P

CLM-2026-019050

Lakeside Physical Therapy, Physical Therapy. Service 2026-01-12 at office (POS 11). Received 2026-03-07.

Denied
Billed
$176.00
1 line
Allowed
$109.12
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-24187-59
Date of birth
1965-06-12
Identity
Verified5 records, confidence 0.93
Claim record
CLMCLM-429808
Relationship
Self, Phoenix, AZ

Coverage and accumulators

Found by member ID

Plan
SELECT-EPO EPO group GRP-0964
Coverage period
2024-08-01 to present
Deductible
$1,087.63 of $3,500.0031%
Out-of-pocket maximum
$4,429.81 of $10,500.0042%
Copays
office $30.00, specialist $50.00, emergency $350.00
Physical therapy visits
2 of 20 used

Provider

Billing and rendering

Billing provider
Lakeside Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
4129074496
Network
In network
Rendering NPI
1264513353
Location
Mesa, AZ · TIN 85-1332515
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—21$176.00$109.12——DeniedCO18
Totals$176.00$109.12——
Diagnoses (ICD-10-CM)
  • 1. Z47.1 Aftercare following joint replacement surgeryprincipal
Claim header
Patient account
PA-233152
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-007542 (verified, link confidence 0.93).
EligibilityPassActive on 2026-01-12: SELECT-EPO (EPO), effective 2024-08-01.
Timely filingPassReceived 54 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-019049: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Lakeside Physical Therapy (4129074496).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 2 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Lakeside Physical Therapy2026-01-12 10:29

    Follow-up for aftercare following joint replacement surgery. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-03-07 04:39

    System edit 018 fired: identical member, date of service, procedure and billing provider as a prior submission.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Duplicate check: Exact duplicate of CLM-2026-019049: same member, date of service, procedures and billing provider.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0190492026-01-12Lakeside Physical Therapy$176.00Approved
CLM-2026-0197632026-01-15Lakeside Clinical Laboratories$185.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO18scenario: Duplicate

Exact duplicate of an earlier submission.